Dude I've placed, what, 5 different orders in different times of year with them. Service as good as you get, some time I had to wait a bit longer, no worries. I received all the watches in perfect condition. Always. I will repeat for the umpteenth time, it's pointless that harass these guys with a message a day, or even one a week. They come back to you when there's something to communicate. Some watches take longer to source, some hiccups occur along the way. You just wait and are happy when the postman rings the bell. Period.