Issue with dealer charging re-stocking fee

[rooster133]

Everyone, please chill until I review the email exchange between the parties. Like I said, in my view this case is closed based on the fact that QC pics were not used for an appropriate purpose. But I need to be sure of that by reviewing the communication between the two parties. In the meantime, the title of the thread has been changed to something more appropriate and everyone should relax.

 

[Rovin]

HI bittrader
because i don't know our sales already sent money 222USD to you yestoday.
so i refund again 298USD to you today. This is caused by our mistakes to refund you twice.
so please refund 222USD to us. thanks lot


regards
mark

Why are you lying? You did not refund, you were cancelled:



Hello,
We've processed your recent claim, and decided the case in your favour.

-----------------------------------
Transaction details
-----------------------------------
[Mod edit: removed upon request of buyer and seller]


Transaction Date: 10 Oct 2011
Transaction Amount: -$298.00 USD
Your Transaction ID: 5UP21543GS4738538
Case Number: PP-001-522-610-679

Buyer's Transaction ID: 5UP21543GS4738538

 

[MarkTS]

hi bittrader
what ? pls take look as below:

this is 298USD pp refund record:

[Mod edit: removed upon request of buyer and seller]

this is 222USD our sales sent money record:
[Mod edit: removed upon request of buyer and seller]



we total sent money 222USD and refund 298USD to bittrader.


regards
mark

 

[rooster133]

Ok, I reviewed the email exchange between the dealer and buyer and confirm that my initial assessment was correct. The buyer rejected the watch not because of a fault that could be rectified by the dealer but because of the buyer's concerns with the accuracy of the replication, for which the dealer cannot be held responsible.

This thread is closed and the OP is kindly asked to liaise directly with TSN about the overpayment of the refund. If there are any problems with the refund, please PM me.