Just over a fortnight ago I contacted Solution6 to establish whether they would be able to assist in servicing my 2013 NOOB DSSD, which has been sitting in a cupboard for 5+ years. Not for a moment have I regretted making that initial contact. Communications slick and helpful Solution6 also sourced a replacement 'pip' which had decided to detach itself from the watch. I was quoted accurately for price and turnaround time (both of which seemed more than fair) and we were off. During the work, I was provided with written and photographic updates and the repaired piece was returned to me promptly. I'm a really happy customer and my only hesitation in recommending Solution6, is that next time I come to use their services, it means the queue will be longer! Thanks again for your professionalism.