As a previous customer of Andrew I hear what your saying about his service and I agree he has about the best customer service you can expect from a dealer (except for maybe WBK, which has been exceptional), has come through many times for his customers, has fixed any problem I had quickly, and was able to get parts for me when others refused. However my last purchase was a bait and switch with a so sorry my guys screwed up excuse, a small refund, and a offer of discount for my next buy. I never did buy again because he was removed from here, his dishonesty was proven by others, and I didn't like the excuses of so sorry my guys make a mistake. Now most of the time hes gonna come through for you and thats a given and a proven record for him, but when your the guy getting screwed its very unplesant. That said I read your review for what it is, not a shill, not a bring him back thread, a honest review of your dealing with him.