Help needed - Repair problem with Puretime

[Teenyweeny]

My experiences with PT is seems like they have a few departments handling different functions, sales, repairs etc etc and to me these departments don’t seem to be talking.... but anyway that’s my experiences and is subjective

Seriously, the pic to my untrained eyes looks that same except for the distance of the shots


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[Legion]

Must be lighting, but the printed font on the dial looks different too.