Forgot to leave a note for custom order (no reply from PureTime)

[meaw246]

The watch was not available so I need to change to a new watch. Therefore, I topped up by ordering a custom order.

However, I forgot to leave a note in the custom order mentioning what watch is to be changed.

I send an email to PureTime since the 18th of April but I haven’t received a reply yet.

 

[puretime]

Probably we didn't get your email. You may try to send with another email address But don't worry. it will be processed normally even if you don't leave the note

 

[meaw246]

Thanks for your reply. I will send an email from another email again today. And if I don’t get any response I will send you a private message.

Cheers

 

[meaw246]

I've already sent a new email from another email address but still no one answer. I've sent you a direct message about the order.
Kindly check and reply.

Cheers

 

[meaw246]

Probably we didn't get your email. You may try to send with another email address But don't worry. it will be processed normally even if you don't leave the note

I've already sent a new email from another email address but still no one answer. I've sent you a direct message about the order.
Kindly check and reply.

Cheers

 

[puretime]

I've already sent a new email from another email address but still no one answer. I've sent you a direct message about the order.
Kindly check and reply.

Cheers

Thank you for cooperation. We've answered you