First time using Puretime review:

[eBoy]

update, so far watch has been back with pure time for a month and I haven’t had a straight answer as to what’s happening, I’m getting a little annoyed at the lack of communication

My friend, this is not Amazon. You sent the watch back, which none of the veterans ever would, as @raspan1123 correctly pointed out.

CNY means shutdown of the entire country for pretty much a whole month, because some companies start earlier, others return later.

So when the factory who repairs your watch returns two weeks after the dealer is already back, your watch isn't going to be fixed despite the dealer working again.

Patience is very important in the replica hobby. Impatience is absolutely uncalled for when dealing with one of our TDs.

Puretime will take care of it. But sometimes these things take time... A lot of time. If waiting ONLY one or two months makes you impatient and annoyed, I'm afraid you may not be cut out for this hobby.

 

[eBoy]

PS: You may not be cut out for the watch hobby, period.

I did some research on where to service my gen Speedmaster once it's time to have one. Current waiting time at the official Omega service center for chrono services to be completed: up to 6 months. Horrible communication, and best of it: a high chance of having to bring it back again, since lately they've been screwing up customers' watches with dirt behind the crystal, damaged dials and other shit that triggers my OCD big time.

My guess is that Puretime's service will actually be better.

 

[puretime]

I already check with our repair and she send the confirm mail to you, we already sent the watch to maker for repair.

 

[blingsingh]

update, so far watch has been back with pure time for a month and I haven’t had a straight answer as to what’s happening, I’m getting a little annoyed at the lack of communication

Please keep us updated

 

[pilotman]

still nothing, I do at least have confirmation that it arrived one month after the tracking number said it was delivered. But no info on if it being repaired. Im being patient as I know Chinese new year is a big celebration, hope I hear from them soon.

 

[pilotman]

Just an update for anyone wondering, as there were a few comments saying I should never send one back.
The watch is now repaired and on its way back. Total turn around was 3 months. Which isn’t bad really. Communication was good through. There was a substantial delay because of CNY which I had no idea how long the festivities lasted. But that’s fine now that I know.
All in all was a good service. Maybe I got lucky with customs, but they were very helpful with how exactly to fill out any customs forms.

Looking forward to getting it back now that it’s in the post

 

[eBoy]

Just an update for anyone wondering, as there were a few comments saying I should never send one back.
The watch is now repaired and on its way back. Total turn around was 3 months. Which isn’t bad really. Communication was good through. There was a substantial delay because of CNY which I had no idea how long the festivities lasted. But that’s fine now that I know.
All in all was a good service. Maybe I got lucky with customs, but they were very helpful with how exactly to fill out any customs forms.

Looking forward to getting it back now that it’s in the post

It's not impossible to go well, but if it did, consider yourself lucky, because I would say that the number of returned reps that end up in Nirvana is quite high.

You have to keep in mind that the return route is not as "secure" as the other way around, where TDs use middlemen, triangle techniques and 3rd party logistical services etc. to safely sneak the stuff into your country.