I just got through purchasing a watch I have had my eye on for some time. I must say customer service from Lucy is top notch. I really feel like her attention to detail is awesome. I approved my watch based upon the photos, but upon further inspection Lucy noticed a minor flaw that I had not and without me asking she set it back to the factory and got it taken care of. The watch arrived in a timely manor and was flawless.
I would have no worries about purchasing from her again in the future. One thing I will mention is that she is pretty good about replying to almost all of my emails within 24 hrs, but there were a few times I needed to resend my email after a few days of no response which was no big deal.
I would have no worries about purchasing from her again in the future. One thing I will mention is that she is pretty good about replying to almost all of my emails within 24 hrs, but there were a few times I needed to resend my email after a few days of no response which was no big deal.