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First Rep Order (Trusty Time) V8 LeMans

T

Td1969

Getting To Know The Place
7/1/25
67
18
8
UK
eiwood said:
These things happen sometimes with shipping and it can become frustrating and worrisome, but I'm sure Andrew will make it right one way or another. This hobby that we all have has hiccups, especially in the shipping dept.
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I hear you and if it hadn’t reached the Royal Mail tracked 48 stage I would be patiently prepared for a lengthy wait as customs is a game of chance. Still I can only hope you are right, I will wait another week or two and see what happens, and then see what their response is at that point.

One thing is clear though, only the shipper can file any claim on International signed for and tracked 48 but even then it won’t be without full proof of package value and as package was declared at $15 I don’t see it being meaningful
 
Veilance

Veilance

Do not accept unsolicited offers
7/2/25
5
0
1
Hey, same thing as happened to me do you happen to have any updates? Not sure what to do from my side.
 
T

Td1969

Getting To Know The Place
7/1/25
67
18
8
UK
Veilance said:
Knowing this has been a somewhat common occurrence with Royal mail has put me off ordering again
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Tracking via RM48 stopped on 23rd Feb at the Midlands Super Hub and hasn’t updated since, watch is assumed lost. Never happened to me before in my 55 years of RM use. Cleared customs the afternoon before according to the China Post tracking but then disappeared when moves to RM48 service.

Andrew has kindly promised to send a replacement and I am waiting for QC pics, but will continue to update this thread until the end.
 
Veilance

Veilance

Do not accept unsolicited offers
7/2/25
5
0
1
Td1969 said:
Tracking via RM48 stopped on 23rd Feb at the Midlands Super Hub and hasn’t updated since, watch is assumed lost. Never happened to me before in my 55 years of RM use. Cleared customs the afternoon before according to the China Post tracking but then disappeared when moves to RM48 service.

Andrew has kindly promised to send a replacement and I am waiting for QC pics, but will continue to update this thread until the end.
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Ah cheers, how did you convince him? I'm still chatting over email, no progress, just keeps on asking me to make a claim which is a pointless endeavour.
 
T

Td1969

Getting To Know The Place
7/1/25
67
18
8
UK
Veilance said:
I added the tracking and details over here: https://www.reddit.com/r/RepTime/s/pcffoJbfic

3rd March is what it's stuck on, but it was marked as out for delivery on the 3rd or 4th before reverting back to the previous tracking state. I assume it was meant to be delivered but was stolen at the MC.

How did you go about getting the replacement?
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I think you need to need to wait a little longer, mine has only just been green flagged for replacement and it was 12 days earlier than yours. So I think it’s fair enough to wait for a while longer to be sure it’s not stuck at that back of a warehouse. Then maybe after another ten days ask Andrew again and then open a ticket here and ask a mod for help.

Slightly worrying if this is becoming an issue into the UK and it might call for a different shipping method from the TD going forward?
 
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