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First purchase by Andrew

Gesiu100

Do not accept unsolicited offers
12/2/25
2
0
1
Hello,
I made my first purchase yesterday at Trusty Time, now I'm eagerly awaiting QC and then shipping.
A question for the rest. Did your shipments arrive without any problems? I mean customs issues.
 

Jossé

I'm Pretty Popular
Supporter
Patron
Certified
13/8/23
1,914
5,680
113
The fjords
Hello,
I made my first purchase yesterday at Trusty Time, now I'm eagerly awaiting QC and then shipping.
A question for the rest. Did your shipments arrive without any problems? I mean customs issues.
Congratulations on your first purchase! You have a lot to look forward to 😄

I've bought from many different TDs here, including Andrew, and I have yet to have any issues with customs (knock on wood). They know what they’re doing when it comes to shipping across borders.

But of course, sometimes you’re unlucky and that’s a risk we take. I recommend familiarizing yourself with the sellers' TOS, as they usually outline how they handle situations where packages are lost or stuck in customs.
 

Alkay3

Getting To Know The Place
Supporter
23/9/24
93
166
33
Missouri
Like Josse I have bought a number of watches from a few different TD and have not had any problems with shipping and/or customs. Main thing is to have some patience as the process and take a few weeks.
 

Gesiu100

Do not accept unsolicited offers
12/2/25
2
0
1
Congratulations on your first purchase! You have a lot to look forward to 😄

I've bought from many different TDs here, including Andrew, and I have yet to have any issues with customs (knock on wood). They know what they’re doing when it comes to shipping across borders.

But of course, sometimes you’re unlucky and that’s a risk we take. I recommend familiarizing yourself with the sellers' TOS, as they usually outline how they handle situations where packages are lost or stuck in customs.
Thanks for the info. Of course I read on the seller's website "what to do in case of problems with shipping". However, I was interested in how it looks from the technical side, i.e. whether such problems occur often (in your case, fortunately, they did not occur at all :).
I was hoping that someone who had such problems would respond and how they solved them together with the seller