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First Order From ChazingTime - Aqua Terra VSF 8900 Green Dial (2 Straps)
- Thread starter lowkey07
- Start date
Congrats. It’s a great looking watch -
I recently received mine( white face orange trim) from ChazingTime As well. love the weight of the watch- feels gen to me
FYI I switched out the strap for a rep leather omega strap
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Congrats as well. Looks like a gen indeed
I bought mine from ChazingTime with 2 straps included but rubber one is still not available in the stocks according to what they shared. I hope they will fulfill my shipment later. Otherwise I will raise a dispute on the forum.
If worse come to worse - you can order a rubber strap from the Attached on Etsy. I ordered my omega aqua terra leather strap from thewe guys and it’s as good as a gen. I’ve actually gotten complements on it.
www.etsy.com
20mm BLACK / BLUE Curved Rubber Strap for Omega Seamaster Aqua - Etsy
This Watch Bands & Straps item by EverVers has 70 favorites from Etsy shoppers. Ships from China. Listed on Jun 12, 2023
www.etsy.com
The date is suppose to change at midnight and not almost 11 PM. Did you get that working correctly?.
What would you like them to offer you ? They are not going to fly to your house and look at it. If the rubber strap is not available, do you want them to pull one out of the sky ? They are in the business of selling items. Why would they not send you the strap if it were available ?
also don't forget that their english is probably rudimentary, or even heavily google translated.
If you have ever dealt with chinese small shops or restaurants, you know that the responses are often curt
If you have ever dealt with chinese small shops or restaurants, you know that the responses are often curt
asusundevils1971 said:
The date is suppose to change at midnight and not almost 11 PM. Did you get that working correctly?.
FYI. My VSF Aqua Terra changes the date gradually from11p-1A. I had my local watch repairman - double check and he confirmed.
The date is suppose to change at midnight and not almost 11 PM. Did you get that working correctly?.
FYI. My VSF Aqua Terra changes the date gradually from11p-1A. I had my local watch repairman - double check and he confirmed.
- Let me ask you the same question: Do you think it's reasonable to send the watch back to China, wait 45 days or more, endure poor communication, and then wait another 45 days for the watch to be returned (along with all the risks involved in shipping)? After already waiting to receive the watch, such a process is not be feasible or desirable FOR ME.
- If the rubber strap is not available, why do they list and advertise the product in that way? It would be more honest and transparent for them to accurately represent the availability of the strap.
- I understand that the issue may not be directly with them, but they could still offer alternatives such as a different strap or a refund for the strap amount. It's disappointing that they didn't even respond to my refund request when I reached out to them.
While I understand your frustration, this is all not uncommon, waiting long times sometimes happens and in the end it's all about your patience enduring the wait. I am not bothered by long waiting times and always received what I ordered in the end.
You need also to understand that for the TD to enforce a warranty claim towards the factory, they need to provide the item to the factory or they'll have to carry the costs themselves, after all they are a business and it's not their responsibility if a watch is faulty. On the other hand, resending the watch back to China is highly risky and has additional costs. As fastidious as this is, this is a fact you have to accept when playing this game. The alternative is agreeing with the TD on a local service, but that will be just good will from the TD if he accepts to bear (part of) the costs or give you a discount or whatever, he can't enforce warranty with the factory.
To your second point, it's quite well known that the websites are not updated and often the advertised products are not available as depicted, that's why it's good practice to ask the TD for availability beforehand, and doing so by enumerating all the right specs you're after. I was always communicated of the deviations to the advertised offerings by CT and other TDs.
Your last point I understand it's painful, communication is not their strength, but if you have the patience and if you keep a civil and educated tone you'll have better chances in negotiations, and ultimately, if nothing helps, also by having your case supported by the helpdesk, which is your last resort.
But first, you need to be patient and be aware of the intrinsic risks of this game.
1. No. I have fully functional mental capacities. The times that I have had issues with watches I received from overseas, I've had the issues addressed on my own dime. In one case I mentioned it to the TD, and received a discount on my next purchase. No one cares what's desirable for you. Now you're here complaining due to YOUR desires.
2. You have zero concept of how this industry operates. Most Tds have hundreds of items on their sites that are either not in stock, or no loner available. I have no clue what you do for a living, but in my industry I make sure my purchaser verifies stock on legitimate items they see on a vendor's site. Most companies do not have live refreshing of stock on hand. Much less a site dealing in counterfeit goods. Get a clue on how Tds work.
3. You're not the only person they are dealing with and this isn't Amazon. The staff at RWI has gone through many steps to verify and confirm that the TDs on this site are legitimate. If those funds are impacting you life in such a great manner, ask for a refund. If you don't get it there are avenues such as opening a ticket and ask for help from the staff. But I guess it's much easier to complain.
It's important to educate yourself on the process of buying from Trusted Dealers. There are thousands of members here who purchase from Tds regularly. You're not special and neither is your experience. Respect is earned.