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First Order 126610 LV to Germany

rep-liker

You're Saying I Can Sell?
5/1/23
32
10
8
Germany
Hello all,

I would like to tell you about my first order from Theonewatches (Steve).

07.01.2023 --> Contact via Whatsapp
08.01.2023 --> Order VSF 126110 LV and Box
08.01.2023 --> Payment in progress (Wise)

Now I am waiting for the confirmation of the payment receipt and for the QC pictures. I am worried about the delivery to Germany because of the customs but Steve told me which shipping I should take. Also, Steve offers to reship in case of confiscation from customs.

I am curious how it will go on. Will report back.
 

Vasilios

Horology Curious
27/11/21
16
3
3
Good luck to you….. I bought two watches from them, both of them had problems! The first one was easy to fix, the second one was completely destroyed after one year.
Would you like to know what did Steve say to me ?
That he can not help me with that and the only thing he can do is to give me 50 dollars discount for my next order!!!!
I payed for this watch 528 dollars, plus another 500 for the other one and he could give me only 50 dollars !!!!

Anyway the quality is very bad, if you can cancel it and order from somewhere else would be better for you….
 
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Reactions: TESLA760

TESLA760

Time is Money $$
Patron
Certified
7/2/11
23,059
16,038
113
Socal Wine Country
Good luck to you….. I bought two watches from them, both of them had problems! The first one was easy to fix, the second one was completely destroyed after one year.
Would you like to know what did Steve say to me ?
That he can not help me with that and the only thing he can do is to give me 50 dollars discount for my next order!!!!
I payed for this watch 528 dollars, plus another 500 for the other one and he could give me only 50 dollars !!!!

Anyway the quality is very bad, if you can cancel it and order from somewhere else would be better for you….
So you have a watch for a year and the TD is supposed to take it back ? Is it their fault that you destroyed the watch ?
 
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Reactions: domiffm

Vasilios

Horology Curious
27/11/21
16
3
3
So you have a watch for a year and the TD is supposed to take it back ? Is it their fault that you destroyed the watch ?
How exactly did I destroyed it ? By wearing it every now and then ? when I first informed him that I had a problem with my watch he told me to find a watchmaker in Europe and they would pay him. So I did that and when the watchmaker said that the mechanism was completely destroyed then Steve replied that there’s no warranty anymore….
 

nicholaskk

You're Saying I Can Sell?
26/11/22
47
27
18
How exactly did I destroyed it ? By wearing it every now and then ? when I first informed him that I had a problem with my watch he told me to find a watchmaker in Europe and they would pay him. So I did that and when the watchmaker said that the mechanism was completely destroyed then Steve replied that there’s no warranty anymore….
What watch is that?
 

GIG

Active Member
9/9/22
337
270
63
So you have a watch for a year and the TD is supposed to take it back ? Is it their fault that you destroyed the watch ?

What a DOOF this guy is. 🤡🤡🤡

His entire post history is slamming Steve and Theonewatches. He never even gives a proper account of why he's so butt hurt.
 
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Reactions: Reaps

TESLA760

Time is Money $$
Patron
Certified
7/2/11
23,059
16,038
113
Socal Wine Country
What a DOOF this guy is. 🤡🤡🤡

His entire post history is slamming Steve and Theonewatches. He never even gives a proper account of why he's so butt hurt.
If you notice, it's always people with a handful of posts that come and lay these gems upon us. I can't remember the last time I saw a reputable member post one of these. Do TDs make mistakes ? Of course. But there are reasonable ways to mitigate these issues.
 
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Reactions: Vi-Lo and GIG

Feefo

Your cleverness is mistaken for your cleverness
Staff member
Moderator Sales
Certified
8/5/22
12,673
28,891
113
EU
Good luck to you….. I bought two watches from them, both of them had problems! The first one was easy to fix, the second one was completely destroyed after one year.
Would you like to know what did Steve say to me ?
That he can not help me with that and the only thing he can do is to give me 50 dollars discount for my next order!!!!
I payed for this watch 528 dollars, plus another 500 for the other one and he could give me only 50 dollars !!!!

Anyway the quality is very bad, if you can cancel it and order from somewhere else would be better for you….
Whatever happened to you, it's extremely inappropriate and even despicable to troll other threads bashing the td everywhere you can.
For one bad experience like yours (extremely questionable at that, to say the least) there's thousands of good experiences.
The level of entitlement is nauseating.
 
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Reactions: Vi-Lo and Reaps

rep-liker

You're Saying I Can Sell?
5/1/23
32
10
8
Germany
Update:

07.01.2023 --> Contact via Whatsapp
08.01.2023 --> Order VSF 126110 LV and Box
08.01.2023 --> Payment in progress (Wise)
11.01.2023 --> QC pictures received
13.01.2023 --> QC confirmed


The Payment still in progress.
 

rep-liker

You're Saying I Can Sell?
5/1/23
32
10
8
Germany
07.01.2023 --> Contact via Whatsapp
08.01.2023 --> Order VSF 126110 LV and Box
08.01.2023 --> Payment in progress (Wise)
11.01.2023 --> QC pictures received
13.01.2023 --> QC confirmed
19.01.2023 --> Refund money from wise because an issue on recipent bank account
20.01.2023 --> Got new bank account from TD and paid using wise


Now im waiting confirmation payment from TD...
 

rep-liker

You're Saying I Can Sell?
5/1/23
32
10
8
Germany
Update:
06.02.2023 --> just got email from wise with refund...

i am in despairing... already the second time transferred money via wise and the second time the money is reversed due to the recipient's account. i offered another payment method for the second transfer but they said everything is ok with this account. did anyone have the same problems?
 

Tom7439

Looking Around
10/1/23
1
1
3
Germany
I ordered the same watch just one day later than you also to Germany. Send the money with Revolut and received the package on Saturday. I don’t know what’s the problem in your case…
 
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Reactions: rep-liker

rep-liker

You're Saying I Can Sell?
5/1/23
32
10
8
Germany
Update:

07.01.2023 --> Contact via Whatsapp
08.01.2023 --> Order VSF 126110 LV and Box
08.01.2023 --> Payment in progress (Wise)
11.01.2023 --> QC pictures received
13.01.2023 --> QC confirmed
19.01.2023 --> Refund money from wise because an issue on recipent bank account
20.01.2023 --> Got new bank account from TD and paid using wise
06.02.2023 --> AGAIN refund money from wise because an issue on recipent bank account
07.02.2023 --> Payment with Creditcard (first was blocked by bank. Called bank and authorised it)
08.02.2023 --> Payment confirmed


now waiting for shipping und trackingnumber

i will Update if anything changes
 

rep-liker

You're Saying I Can Sell?
5/1/23
32
10
8
Germany
Update:

11.02.2023 --> Trackingnumber received
24.02.2023 --> watch arrived

All in all, steve is a great TD! Had some issues with payment but in third time using visa card succeed.
 

f4bi4n

You're Saying I Can Sell?
20/12/22
55
25
18
G
How is the watch? Planning to order the same.

PS you are not alone, I had also problems with wise.