• Tired of adverts on RWI? - Subscribe by clicking HERE and PMing Trailboss for instructions and they will magically go away!

Fast, but incompetent replies

TheGoodLife

Getting To Know The Place
23/3/25
15
4
3
Hi

I have been buying replicas for five for the past 20 some years. I recognize that there are big differences between the different factories, which models they excel at making, and which models are of lower quality.
I am looking for a high end replica, and sent an email with six models listed, along with questions about having a 22 cm circumference wrist, the possibility of buying extra links, how much this would cost, and what you would charge to alter the bracelet.

The totality of the reply was this:
Please let me know model code from my site to check availability

I got no answer as to the availability of links, which model has the better quality, even though there were 31 worse of one model alone how much the extra cost would be, or delivery time.

You are no doubt of trusted dealer and the sense you supply watches, but when I am willing to spend anything from $500-$1000, I actually expect some customer service. I expect that you are the one who knows the products you’re selling, and that I at that price level do not need to spend hours browsing forums like this one to figure out which model to buy. This is basic customer service.
I tried addressing this by email showing a screenshot of the list of just one of the models, where I explained that I do not have the time, just to get a reply, saying “these watches are in stock”.
Still no addressing which one is the better, how much links would be, delivery time, or fee to alter the bracelet.

We will not be doing business.
 
  • Haha
Reactions: domiffm and KGZ

Jossé

I'm Pretty Popular
Patron
Supporter
Certified
13/8/23
2,596
7,190
113
The fjords
Hi

I have been buying replicas for five for the past 20 some years. I recognize that there are big differences between the different factories, which models they excel at making, and which models are of lower quality.
I am looking for a high end replica, and sent an email with six models listed, along with questions about having a 22 cm circumference wrist, the possibility of buying extra links, how much this would cost, and what you would charge to alter the bracelet.

The totality of the reply was this:
Please let me know model code from my site to check availability

I got no answer as to the availability of links, which model has the better quality, even though there were 31 worse of one model alone how much the extra cost would be, or delivery time.

You are no doubt of trusted dealer and the sense you supply watches, but when I am willing to spend anything from $500-$1000, I actually expect some customer service. I expect that you are the one who knows the products you’re selling, and that I at that price level do not need to spend hours browsing forums like this one to figure out which model to buy. This is basic customer service.
I tried addressing this by email showing a screenshot of the list of just one of the models, where I explained that I do not have the time, just to get a reply, saying “these watches are in stock”.
Still no addressing which one is the better, how much links would be, delivery time, or fee to alter the bracelet.

We will not be doing business.
Sorry mate, but do you really expect the seller to have control over the quality and availability of all the thousands of replicas out there?

The quality is your responsibility to figure out, using this forum for example. Availability is something the seller helps you with, but they rely on responses from the factory to be able to answer you. If you're asking about 30+ different models, I completely understand why things come to a halt.
 

Rx4Time

Supporter, Panerai lover
Patron
Certified
31/3/16
12,257
11,601
113
CONUS
Well. your opinion of which maker is better most likely differs from other's opinions. That is a loaded question which I doubt you'll get a solid answer on unless there is a significant difference. Also, you should probably address one model at a time. As far as the spare links, unlikely. You probably need to buy a second bracelet and harvest the needed links from it.
 

Winni1611

I'm Pretty Popular
Patron
Certified
15/10/22
1,623
2,410
113
Germany
These are little chinese companies, run by only a few people. There is no time to give you advise on certain models. As said, this should be done by you before ordering.
 

Reaps

Learning something new everyday....
Patron
Certified
25/9/22
9,168
25,468
113
So.... 5-20 years.... and you haven't learnt too much about replica game....

You are part of RWI... the unequivoical best resource about replicas....

It is up to us to do research and then decide. In fact this is reccomended.... almost all experienced long term members here do reaearch before buying... TD can only give mild suggestions....

Read the guide in my signature....

If you want that personal hand holding level of service. You can pay me $500+cost for each watch you want to do research and I'll do it for you. /s
 
Last edited:

RepsAllDay

Renowned Member
Supporter
Certified
25/7/24
919
2,583
93
UK
Are you just here to crap on all the TDs? You've also made a thread calling out somebody else.
Just do your research and ask reasonable questions and a TD will assist you.
 
  • Like
Reactions: Horace_Derwent

TheGoodLife

Getting To Know The Place
23/3/25
15
4
3
These are little chinese companies, run by only a few people. There is no time to give you advise on certain models. As said, this should be done by you before ordering.
So expecting advice on a purchase of up to 1000usd is unreasonable? Drug dealers have better customer service and are held to a higher standard of competence. I work off a result based model myself. If i don’t supply a solution to a conflict or collect on a debt i don’t get paid. I expect nothing less of a vendor of 1000usd items.
 

TheGoodLife

Getting To Know The Place
23/3/25
15
4
3
Sorry mate, but do you really expect the seller to have control over the quality and availability of all the thousands of replicas out there?

The quality is your responsibility to figure out, using this forum for example. Availability is something the seller helps you with, but they rely on responses from the factory to be able to answer you. If you're asking about 30+ different models, I completely understand why things come to a halt.
Yes I expect a vendor to know their products.
Holding them to the same standard as a drug dealer or any other vendor of products is not unreasonable. I also offered to pay for extra links and the time they would spend.
 

TheGoodLife

Getting To Know The Place
23/3/25
15
4
3
Are you just here to crap on all the TDs? You've also made a thread calling out somebody else.
Just do your research and ask reasonable questions and a TD will assist you.
I haven’t crapped on Sead, but rather asked if everything was okay with him. Out of worry. The difference between him and TrustyTime is staggering. I have been quite honestly worried about him, not trying to “call him out”.
 

bcwatcher

In rep therapy
24/6/24
153
240
43
USA
If you truly work in a results based model then you'd understand (after 20 yrs of buying reps) that TDs work in results based models as well with that result being sales.
So the best rep to them is any one you'll buy.
As for your supposed predicament...buy a weight gain version where that weight is gained in extra links and you should be fine.
 

Jossé

I'm Pretty Popular
Patron
Supporter
Certified
13/8/23
2,596
7,190
113
The fjords
Yes I expect a vendor to know their products.
Holding them to the same standard as a drug dealer or any other vendor of products is not unreasonable. I also offered to pay for extra links and the time they would spend.
So you expect that Amazon should be able to tell you the quality of every single product they sell?
Sorry, but your expectations are just plain dumb😅

I haven’t crapped on Sead, but rather asked if everything was okay with him. Out of worry. The difference between him and TrustyTime is staggering. I have been quite honestly worried about him, not trying to “call him out”.
Sead is one of the best TDs here (imo), but he’s not the most talkative, at least not if you’re wasting his time.
 

Rx4Time

Supporter, Panerai lover
Patron
Certified
31/3/16
12,257
11,601
113
CONUS
Lord, this is still going? How difficult is it to use google, punch in the watch model and rwi, follow the link to the review and see what's the best one currently based on other member's experiences? As I said yesterday, you will probably have to buy a spare bracelet and harvest the needed links.
 

m5750

Hold on. Let me overthink this..
Patron
Supporter
Certified
22/3/24
1,196
2,604
113
CONUS
but when I am willing to spend anything from $500-$1000, I actually expect some customer service.
I know how you can mitigate your issue. Buy a gen. A log of people here have these and probably get outstanding service. Pony up, spend the extra cash and viola, there's your service expectation.
 
Last edited:

Michaelh

Always looking for vsf oyster links
Patron
Supporter
Certified
9/3/25
1,082
1,743
113
PAC NW
@TheGoodLife im going to try to constructively tell you where I think you’ve gone wrong.

You properly state that there are huge differences in factories and their output, but there is a similar scenario at play with our different td’s. You are correct that they are all here to make a buck, but they all get to go about doing so in the way they want. I have big wrists, and I try to get extra links/bracelets with my orders- almost all dealers tell me no- it is probably too much hassle and not enough profit. The dealers are not able to go to the factories and say ‘I’m the customer and I’m always right’ and so that doesn’t reasonably extend to us while dealing with them, either.

But I get a clear answer when I ask because I come correctly to them- I don’t dump a large amount of info on them for them to sift through it all- I know what I want because I accept that it’s my responsibility to figure that out- I ask questions one at a time until I’ve got all the answers I need because there is a language barrier- the amount of language barrier is just like everything else with the td’s- variable from one dealer to another. Some of them are using translator apps- maybe all of them.

You aren’t getting a kind welcome here because we disagree with your take on the situation and you’re unfairly criticizing a dealer through a lack of understanding about how they work- but also because you’re exhibiting a lack of understanding about how rwi works, while on this very forum. What this forum is absolutely best at is explaining the rep game in and out, including the information that you haven’t seemed to find on td’s. Part of that huge amount of info in the rep game that rwi has is all the possible knowledge you’d need to arm yourself with to be able to make your own decisions- especially on what rep is best for you- something that is highly encouraged here for a few different reasons, and structurally shouldn’t fall on any td’s shoulders- to better protect both of you.

What this forum is second best at is dragging people that don’t have the proper understanding of the process of buying from a td because they haven’t done the required reading, and then attack a td because of misunderstandings that could have been avoided through proper research.

Also, I grew up around drug dealers and I assure you that there is a much larger spectrum to their customer service than you are alluding to. It sounds like you grew up in a nicer place than me, congrats! But you have a very skewed perception of what services should be from vendors working outside of the law.

Please pm me if I can be helpful in pointing you toward some of the readings that I believe would be instructive in getting you more of what you want out of this experience. I’m new but reading tons and if I can help you I’d love to. Good luck!
 
Last edited: