Hi everyone!
I want to tell you my story that I felt using Puretime.io.
I order my watch from puretime: Chronomat Evolution SS/RG Blue Stick Dial on Bracelet A7750 the 25th of September. 5 days later I got an answer from Shuang (Puretime) that the watch that I order wasn't in stock. 5 days later.
Basically this was the answer I got :
Dear Felix,
Chronomat Evolution SS/RG Blue Stick Dial on Bracelet A7750 this watch is out of stock now.
Can you change it with another one you like? Waiting for your reply.
And that's it.
He didn't get my any information if there's a similar watch to the one that I wanted. He didn't give me the opportunity to know from what I can choose. Do I have to pick one for the same price? Which in my taste could be a little hard.
I want to finish this post with telling you that Im really not a angry/dumb customer who wants to throw negative vibes around this company because I've heard so many good things about them. My interest is if there's anyone who's been in the same position and how did they compensate you?
Or even if someone from Puretime.io looks here and reads this post and feels like they want to be service minded and help me out. I would be extremely thankful because that type of money is a lot for a young economics student.
Thank you again,
Best regards,
Felix
I want to tell you my story that I felt using Puretime.io.
I order my watch from puretime: Chronomat Evolution SS/RG Blue Stick Dial on Bracelet A7750 the 25th of September. 5 days later I got an answer from Shuang (Puretime) that the watch that I order wasn't in stock. 5 days later.
Basically this was the answer I got :
Dear Felix,
Chronomat Evolution SS/RG Blue Stick Dial on Bracelet A7750 this watch is out of stock now.
Can you change it with another one you like? Waiting for your reply.
And that's it.
He didn't get my any information if there's a similar watch to the one that I wanted. He didn't give me the opportunity to know from what I can choose. Do I have to pick one for the same price? Which in my taste could be a little hard.
I want to finish this post with telling you that Im really not a angry/dumb customer who wants to throw negative vibes around this company because I've heard so many good things about them. My interest is if there's anyone who's been in the same position and how did they compensate you?
Or even if someone from Puretime.io looks here and reads this post and feels like they want to be service minded and help me out. I would be extremely thankful because that type of money is a lot for a young economics student.
Thank you again,
Best regards,
Felix