Chrono function does not work on new Puretime APSF Daytona 126500 SH4131

[Orygun]

My APSF Daytona 126500 SH4131 from Puretime arrived this week.

The watch looks great and I'm happy with the overall finish.
Unfortunately the Chrono function stops after only a few seconds.
It resets back to zero without issue, but when started again it stops around the 2-3 second mark.

After reaching out to Puretime they told me to wind it up more, try again, and let them know if it worked.
I replied that I had wound it up more than 80 times and put it on my watch winder so it's definitely not a winding issue.
The watch has kept accurate time for the past four days.

The new watch arrived with a broken chrono and I'm reading that sending it back for repair is generally a lengthy and risky process.

I would love to hear from someone who's gone through this or otherwise knows the best course of action.

What can or should I do at this point?

 

[Jossé]

My APSF Daytona 126500 SH4131 from Puretime arrived this week.

The watch looks great and I'm happy with the overall finish.
Unfortunately the Chrono function stops after only a few seconds.
It resets back to zero without issue, but when started again it stops around the 2-3 second mark.

After reaching out to Puretime they told me to wind it up more, try again, and let them know if it worked.
I replied that I had wound it up more than 80 times and put it on my watch winder so it's definitely not a winding issue.
The watch has kept accurate time for the past four days.

The new watch arrived with a broken chrono and I'm reading that sending it back for repair is generally a lengthy and risky process.

I would love to hear from someone who's gone through this or otherwise knows the best course of action.

What can or should I do at this point?

Do you regularly use the chrono function? If not, personally, I would just leave it.

But if you want to get it fixed, the best option is to find someone local who is willing to take a look/work on it. Alternatively, you can check with some of these:

Service and Parts Providers

Hire Modification Experts, Watchmakers, Parts Suppliers, and more.

forum.replica-watch.info

In my opinion, sending it back to China should always be a last resort. However, there are different opinions on this as well, just like with everything else.

 

[puretime]

The new watch arrived with a broken chrono and I'm reading that sending it back for repair is generally a lengthy and risky process.

Sorry for what happened. My suggestion is also to ask a watchsmith to check first. Maybe the fix is easy and not costy. Just let us know if you can find out. Otherwise, you can also return it to us. if you follow our instructions, most of the time it can be recieved sucessfully without problems

 

[Orygun]

Do you regularly use the chrono function? If not, personally, I would just leave it.

But if you want to get it fixed, the best option is to find someone local who is willing to take a look/work on it. Alternatively, you can check with some of these:

Service and Parts Providers

Hire Modification Experts, Watchmakers, Parts Suppliers, and more.

forum.replica-watch.info

In my opinion, sending it back to China should always be a last resort. However, there are different opinions on this as well, just like with everything else.

Thank you kindly for the response Jossé .

I don't use the chrono function at all really, but I believe that a brand new watch should work.
If I wanted a none chrono Daytona I would have bought an ARF years ago.
I want something that a person could hold and know that everything works.

 

[Orygun]

Sorry for what happened. My suggestion is also to ask a watchsmith to check first. Maybe the fix is easy and not costy. Just let us know if you can find out. Otherwise, you can also return it to us. if you follow our instructions, most of the time it can be recieved sucessfully without problems

I took the watch to a watchmaker today and he said that a faulty "coupling gear" was missed by quality control from the factory. He said that he cannot order parts for this movement and wished me good luck.

 

[puretime]

I took the watch to a watchmaker today and he said that a faulty "coupling gear" was missed by quality control from the factory. He said that he cannot order parts for this movement and wished me good luck.

I have sent a PM , Please let me know, thank you

 

[Orygun]

I have sent a PM , Please let me know, thank you

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[Orygun]

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[Rx4Time]

Ok. I'm going to offer a few suggestions not related to the dealer but related to your issue. The most likely scenario is the chronograph seconds hand is touching the bottom side of the crystal. If you tap it a couple times when it stops will it keep going? If this is the case then it's a fairly easy fix. This would require you to open the case back, loosen the movement screws, adjust the movement, and tighten them back down. This being said if you aren't actually using the chronograph function you can save yourself the headache of adjusting the movement position.

 

[Orygun]

Ok. I'm going to offer a few suggestions not related to the dealer but related to your issue. The most likely scenario is the chronograph seconds hand is touching the bottom side of the crystal. If you tap it a couple times when it stops will it keep going? If this is the case then it's a fairly easy fix. This would require you to open the case back, loosen the movement screws, adjust the movement, and tighten them back down. This being said if you aren't actually using the chronograph function you can save yourself the headache of adjusting the movement position.

Thank you for the reply. I have addresssed he problem(faulty coupling gear) and how i feel about it(not acceptable for new watch)in my preceding posts

 

[Orygun]

Ok. I'm going to offer a few suggestions not related to the dealer but related to your issue. The most likely scenario is the chronograph seconds hand is touching the bottom side of the crystal. If you tap it a couple times when it stops will it keep going? If this is the case then it's a fairly easy fix. This would require you to open the case back, loosen the movement screws, adjust the movement, and tighten them back down. This being said if you aren't actually using the chronograph function you can save yourself the headache of adjusting the movement position.

Also, tapping the watch does not make the chrono start working after it's stopped. The movement was made with a faulty coupling gear. No one ever checked the chrono function to see if it worked. For a Daytona the chronograph is a primary function and @ $700 that's inexcusable, at least in my opinion. If we all accept this level of poor quality, it will only allow the poor quality to continue.

 

[316lad]

Also, tapping the watch does not make the chrono start working after it's stopped. The movement was made with a faulty coupling gear. No one ever checked the chrono function to see if it worked. For a Daytona the chronograph is a primary function and @ $700 that's inexcusable, at least in my opinion. If we all accept this level of poor quality, it will only allow the poor quality to continue.

The problem sounds like the coupling gear return spring isn't seated correctly - easy to miss on a brief QC test and just as easily fixed by a competent watchsmith. Next time you start the chrono tap the sid eof the case immediately and see if it stops straightaway instead of running a few seconds. If it does - it's that spring.
Not sure where you are but as Josse said - make contact with one here from where you are and that would be better than sending back to China,, etc.

 

[Orygun]

The problem sounds like the coupling gear return spring isn't seated correctly - easy to miss on a brief QC test and just as easily fixed by a competent watchsmith. Next time you start the chrono tap the sid eof the case immediately and see if it stops straightaway instead of running a few seconds. If it does - it's that spring.
Not sure where you are but as Josse said - make contact with one here from where you are and that would be better than sending back to China,, etc.

Thank you for that. As far as i know the watchmaker that I chose is competent, but perhaps he was having a bad day? I think that Ill get a second opinion based on your suggestion. BTW, I'm in Toronto, Canada. I didn't see a Canadian watchmaker on Josse's list.

 

[316lad]

Thank you for that. As far as i know the watchmaker that I chose is competent, but perhaps he was having a bad day? I think that Ill get a second opinion based on your suggestion. BTW, I'm in Toronto, Canada. I didn't see a Canadian watchmaker on Josse's list.

Sorry - I'm in the UK - many watchsmiths won't touch Chronos either so do check that one will, before you engage him/ her.

 

[asusundevils1971]

I'm in Toronto, Canada. I didn't see a Canadian watchmaker

You should send a PM message to @dogwood and see if he has some free time to look at it. He is located in Vancouver...

 

[Orygun]

The problem sounds like the coupling gear return spring isn't seated correctly - easy to miss on a brief QC test and just as easily fixed by a competent watchsmith. Next time you start the chrono tap the sid eof the case immediately and see if it stops straightaway instead of running a few seconds. If it does - it's that spring.
Not sure where you are but as Josse said - make contact with one here from where you are and that would be better than sending back to China,, etc.

I just spoke with the watchmaker, Shane Ede in Toronto about the possibly that the issue could be the 'coupling gear return spring' not seated properly. Shane said that he was all but certain that that was not the issue and also stated that he did not believe that this movement had a CG return spring, that the CG just went up and down (with the pushers i assume?). He does have a good reputation online as a watchmaker and he's been in business for over three decades. Now I'm really unsure of what to do.

 

[Cigar_Guy97]

I will say, I have two very nice Daytona reps, one from clean, the other from BTF. Never have, and never will touch the chrono function...
They keep great time, look fantastic, feel great (except for the BTF's bracelet, it kind of sucks but I can live with that).
These factories are replicating watches that retail for tens of thousands of dollars and selling them for $700-$800... you are GAURANTEED to have issues with these watches at some point in time. For the money though, they are absolutely fantastic!
If the issue with this watch solely affects the chronograph function, and nothing else, personally I would just wear the watch and go on about my day... when is the last time you were asked "hey man, can you time me with your watch to figure out how fast I can run?"

I am not downplaying your situation, I'm just saying maybe try not to worry about it too much... My BTF Daytona arrived fresh from Steve at TheOneWatches with a little plating issue on the clasp, it isn't noticeable and I still wear it. Sure, I will get it plated at some point, but for now I'm okay with it.

Wish you the best with whatever you decide to do, again try not to dwell on it too much, enjoy the great looking watch!

 

[Orygun]

I will say, I have two very nice Daytona reps, one from clean, the other from BTF. Never have, and never will touch the chrono function...
They keep great time, look fantastic, feel great (except for the BTF's bracelet, it kind of sucks but I can live with that).
These factories are replicating watches that retail for tens of thousands of dollars and selling them for $700-$800... you are GAURANTEED to have issues with these watches at some point in time. For the money though, they are absolutely fantastic!
If the issue with this watch solely affects the chronograph function, and nothing else, personally I would just wear the watch and go on about my day... when is the last time you were asked "hey man, can you time me with your watch to figure out how fast I can run?"

I am not downplaying your situation, I'm just saying maybe try not to worry about it too much... My BTF Daytona arrived fresh from Steve at TheOneWatches with a little plating issue on the clasp, it isn't noticeable and I still wear it. Sure, I will get it plated at some point, but for now I'm okay with it.

Wish you the best with whatever you decide to do, again try not to dwell on it too much, enjoy the great looking watch!

Thank you foe your response. I am too particular of a person to not worry about it. I will never use the chrono function but I will always know that it doesn't work. I specifically chose the model that I did for the working chrono function. If the chrono function doesn't work then I don't want the watch, period. And how much do you think I'll get to sell a like new Daytona with a broken chrono function? Not acceptable. Also, I believe this industry has a very high profit margin. $700-$800 for this level of QC is not absolutely fantastic at all, IMHO.

 

[Cigar_Guy97]

For it being an Illegal market with no regulation, I would consider the QC to be quite impressive. Obviously that is just my own opinion...
I sell new Chevrolet's for a living, in the USA, it is considered to be pretty heavily regulated and we still have the occasional QC issues on $70,000 - $90,000 trucks... Anything made by human's is bound to have issues at some point. I understand your frustrations, maybe you can find a resolution that will satisfy you soon!

 

[316lad]

I just spoke with the watchmaker, Shane Ede in Toronto about the possibly that the issue could be the 'coupling gear return spring' not seated properly. Shane said that he was all but certain that that was not the issue and also stated that he did not believe that this movement had a CG return spring, that the CG just went up and down (with the pushers i assume?). He does have a good reputation online as a watchmaker and he's been in business for over three decades. Now I'm really unsure of what to do.

Umm, I was thinking this bit:
And probably more of a burr issue - or a lack of correct de-burring during production.