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Chazingtime delivery problem

Mattattack23

Banned member, the goat does not approve
Banned
10/6/25
1
0
1
I purchase a watch with chazingtime and they provide me a tracking number that never work. After several inquiry, they finaly give me a tracking number and told me that the watch was delivery a week ago. Only to found out that they change delivery without notice and without providing new tracking number (even when i ask 5 time in 2 week). The watch was paid 1000US and the delivery left the watch on the side walk (not even in the mailbox). No signature was required and no notification since the delivery did not have my info (chazingtime never provide my info). The watch was stolen during the night because we did kno it was delivery. Anyone had that problem?
 

Rx4Time

Supporter, Panerai lover
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31/3/16
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First, to verify, how are you contacting them? Just making sure it's the real dealer and not a scamming imposter. What have they said about the delivery issue?
 
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Feefo

CEO, Vaselume (TM) Corporation
Staff member
Moderator Sales
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Moved to Chazingtime buyer's reviews.

What does "they change delivery without notice" mean?
Please provide the website and contact data you've used for the correspondence.
 

eBoy

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A place of darkness and light a.k.a. EU
I purchase a watch with chazingtime and they provide me a tracking number that never work. After several inquiry, they finaly give me a tracking number and told me that the watch was delivery a week ago. Only to found out that they change delivery without notice and without providing new tracking number (even when i ask 5 time in 2 week). The watch was paid 1000US and the delivery left the watch on the side walk (not even in the mailbox). No signature was required and no notification since the delivery did not have my info (chazingtime never provide my info). The watch was stolen during the night because we did kno it was delivery. Anyone had that problem?
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Mattattack

Banned member, the goat does not approve
Banned
16/9/19
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First, im in Canada. Chazingtime provide me with a tracking number with Canada post but the tracking number never work... chazingtime is telling me that they use Canada post to delivery the watch in Canada but the agent from chazingtime have choose UniUni when the package arrive in Canada. They never inform me. A week after the delivery i waS worry so i reach out to them to know whats happening. They send me a screen shot and telling me its delivery a week ago and verify with delivery company. I told them how can i verify the tracking number dont work. This is when they give me another tracking number with UniUni. So i verify and the package was delivery a week ago and i can see it on my camera. The package was left on the. Street by Uniuni and stolen by a lady an 1h after
 

Reaps

Learning something new everyday....
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So the watch was delivered but stolen off your porch? And you're half blaming Chazing because the tracking number provided updated/changed and you didn't know the number? This situation sucks but I don't think ChazingTime can be blamed for the package being stolen off your porch, let me be honest with that.

It's best when using tracking to track with ParcelApp/17Track/PostalNinja, they will provide new tracking numbers when it hits the country, etc.

I think you should forward the camera footage to your local police and mailman about package theft.....

Also, why do you have two accounts?
 

Mattattack

Banned member, the goat does not approve
Banned
16/9/19
3
0
1
So the watch was delivered but stolen off your porch? And you're half blaming Chazing because the tracking number provided updated/changed and you didn't know the number? This situation sucks but I don't think ChazingTime can be blamed for the package being stolen off your porch, let me be honest with that.

It's best when using tracking to track with ParcelApp/17Track/PostalNinja, they will provide new tracking numbers when it hits the country, etc.

I think you should forward the camera footage to your local police and mailman about package theft.....

Also, why do you have two accounts?
The purpose of tracking number is to follow the package and make arrangment for delivery?! The first tracking never work and i ask on 5 different occasion to provide me with a good one and they never anwser. The delivery company didnt have any info regarding the delivery...
You dont leave a 1000$us watch on a the street?
2 accounts?
 

Reaps

Learning something new everyday....
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Did you try tracking on the websites listed? 17track, parcelapps, etc?

You have two accounts. Mattattack and Mattattack23... bannable offense to multi account.

Whatever the outcome is - I don't think Chazing really is at fault here for some lady stealing your package, however it is framed.... maybe some fault with poor shipping tracking but TDs are not gods and do not control every single detail. The package ended up at your house but was nicked by a thief.

Try to work for a partial refund or resolution but that's probably the best that can be done. The TD did their job and the watch did arrive at your house. It was an act of god that your watch was nicked and stolen.
 

derjenigewelcher

Watch enthusiast
Supporter
Certified
22/11/20
10,003
13,804
113
Switzerland
I purchase a watch with chazingtime and they provide me a tracking number that never work. After several inquiry, they finaly give me a tracking number and told me that the watch was delivery a week ago. Only to found out that they change delivery without notice and without providing new tracking number (even when i ask 5 time in 2 week). The watch was paid 1000US and the delivery left the watch on the side walk (not even in the mailbox). No signature was required and no notification since the delivery did not have my info (chazingtime never provide my info). The watch was stolen during the night because we did kno it was delivery. Anyone had that problem?

You just opened up your account for this post. RWI wont support or help you with problems with this dealer.
 

Feefo

CEO, Vaselume (TM) Corporation
Staff member
Moderator Sales
Certified
8/5/22
20,488
54,045
113
EU
@Mattattack @Mattattack23
Having multiple accounts is a ban able offense on this forum. Open a helpdesk ticket to solve the issue. Asap

Regarding your problem, the dealer has nothing to do with a theft under your porch. Are you really blaming a Chinese dealer for a petty theft occurring in Canada? As already suggested, that's local police business.

As for the tracking number confusion, it's not yet clear what happened because your explanation is a bit erratic, but it's not uncommon for parcels to disappear until in country of destination and then also changing number. Again, no fault of the TD, that's just the safest method to get counterfeit merchandise out of custom's radar.
 

psychospike

Trusted Dealer
Trusted Dealer
5/4/12
844
177
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OP has filed a Paypal dispute yesterday and we've refunded him today to close the dispute.
Long story short is this, tracking number has been given to him once his order was shipped on May 18th. Usually one of two things:
1. Tracking number stays the same: the tracking number provided to us by our shipping agent will update once the shipment arrives in the destination country. From China to the destination country is only trackable in the shipping agent system.
2. Tracking number will change: the tracking number will change once arrives in the destination country. This is usually due to the change of the company that handles the delivery in the destination country. (Tracking: U999925003209323)
So the second scenario is what happened to the OP. I admit that we forgot to email him the second tracking number. The order was delivered on June 3rd. Then OP said he didn't receive it and while we asked about this matter with our shipping agent , he filed the Paypal dispute.
So we've refunded him and will just bear the loss.
 

derjenigewelcher

Watch enthusiast
Supporter
Certified
22/11/20
10,003
13,804
113
Switzerland
OP has filed a Paypal dispute yesterday and we've refunded him today to close the dispute.
Long story short is this, tracking number has been given to him once his order was shipped on May 18th. Usually one of two things:
1. Tracking number stays the same: the tracking number provided to us by our shipping agent will update once the shipment arrives in the destination country. From China to the destination country is only trackable in the shipping agent system.
2. Tracking number will change: the tracking number will change once arrives in the destination country. This is usually due to the change of the company that handles the delivery in the destination country. (Tracking: U999925003209323)
So the second scenario is what happened to the OP. I admit that we forgot to email him the second tracking number. The order was delivered on June 3rd. Then OP said he didn't receive it and while we asked about this matter with our shipping agent , he filed the Paypal dispute.
So we've refunded him and will just bear the loss.
So sad to hear that situation. I hope you wont sell to this candidate anymore maybe. That paypal thing is evil.
 

eBoy

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What kind of shithead scams a TD and then comes here to post a nasty vomit

@psychospike you and the chazingtime crew are great. For the record, my first ever TD rep buy was with you guys. I still remember how you took extra care of green noobie me who was unable to do a proper QC

If RWI had a shithead scammer award, you wouldn't get more than 10 Cents for it on eBay. Too many units on the market...
 
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