• The finalists in the Mod OTY have been chosen, please go vote in the finals: MOD OTY Link
  • It's our birthday and YOU get the gifts! Eight giveaways including six watches that you can enter for free! RWI Birthday Free Gifts Link

  • Tired of adverts on RWI? - Subscribe by clicking HERE and PMing Trailboss for instructions and they will magically go away!

Buying replica watches in Malaysia - Trip report

mikesqui

Do not accept unsolicited offers
16/11/10
4
0
0
I saw that there have been a number of previous threads on this forum requesting information about buying replica watches in Malaysia, with a focus on the Petaling Street market in KL's Chinatown. I've put this brief report together based on my recent experiences.

Background

Firstly about myself- I have lived and worked in the Asian region on and off for more than ten years and am a fairly frequent visitor to KL. My objective for these trips is to secure 30-40 high quality replicas for resale to aquaintances in my current country of residence (South Pacific region). I typically buy online from the network of reputable watch resellers promoted on this forum, supplemented by the occasional trip to Guangzhou Watch Market when the opportunity arises. This is a hobby for me; not a primary means of income. Shipping costs to my country of residence are very high, which makes buying watches when I travel to Asia an attractive option for me.

A bit about Petaling St. Market and what you will see...

It's located in central KL, close to the Maharajalela monorail station. It operates from about 11.00am til late at night. From about 6.00pm it is considerably more busy than during the day due to a greater influx of tourists. Many watch sellers have both day market and night market fixed locations. Previous posters have indicated that all the replica watch stalls are controlled by 3-4 companies; I concur with this observation. When you walk through the market, 90-95% of the replica watches on display are absolute crap. This is not the fault of the seller as they are merely responding to customer demand. Most tourists who come to the market and buy a watch do so as a spontaneous purchase and buy a cheap 'branded' watch as a joke. Most of the cheaper watches are 'fantasy' watches with a swiss brand stamped ad-hoc on the watch face with a quartz movement and a plastic/ poor quality steel band. They retail to the tourists for about USD $30+ approx. and seem to sell like hotcakes. Above this mass-market junk are up to 3 more different 'qualities' of watch available, that are displayed in the following fashion:

i) Wooden display cases with sliding glass doors - Low quality replica watches with quartz movement or low end mechanical movement (A 21J etc.) Chronograph movements typically don't function as they should and are performing day/date or similar characteristics instead.

ii) Aluminium 'flight' boxes with the brand of replica watch enscribed on each in permanent marker. These cases are not always on display and may be located under a bench or in a cupboard etc. These flight boxes contain medium quality replicas with Asian date/ date movements. Chronograph function may or may not function as they should, see note above. Quality control is poor.

iii) Lockable solid stainless steel cabinets with drop bolts containing drawers with 'Swiss' watches of a similar standard to the higher quality watches that this forums recommended dealers supply. Movements are Asian copies of swiss movements, or genuine Swiss ETA/ Selita's. Not many stall's carry this highest quality range.

A few tips on how to buy a quality replica watch without too much hassle

i) Don't be in a hurry! Assume that it will take 2-3 hours before you get what you want.

ii) Wear a nice watch when you go to the market. The first thing a watch seller does when a customer enters their shop is look at their watch so that they can judge what type of watch the buyer may be interested in purchasing. Wearing a good watch does not mean that you will necessary pay more money because you look more wealthy, etc. (Plus any reader of this forum already knows the internet price for any watch as a starting point), it simply differentiates you from the majority of their customers so that when you request to view a higher quality item, they will not think you are wasting their time.

iii) Be prepared to be lied to. Some sellers will try to sell a watch containing an Asian movement as a genuine Swiss etc. They will take the back off a watch if you request it. Clearly anyone viewing this forum has enough information available here to help them differentiate between all the different movements and qualities for a given watch type; if in doubt, assume it's not Swiss and negotiate accordingly. Many sellers don't know much about what they are selling, they are just young men, often migrants who are working on commission; however there are a few good knowledgable Chinese/ Malay sellers in Petaling St.

iv) Many stalls will not have the high quality watches available for viewing and sellers will run elsewhere to obtain the item you are looking for. This is a nuisance as the whole point of visiting Asia to buy watches is to peruse a large selection and pick what you want, which may not necessarily be what you came there to buy in the first place. There are a very few stalls that have a reasonable selection of high quality watches available for viewing which thus avoids the time consuming pattern of someone running to get a watch, you inspect it, find a defect and they run off to get another one etc. Once you build a rapport with a good seller they don't mind you rummaging through their drawers of high quality watches to see what takes your fancy. Suggest you go to the market during the day when it is less busy however, so that they have more time to serve you and keep a lookout for the authorities. Police don't seem to be bothered about the low quality junk on display, but sellers are noticably more cautious when the high quality stuff is on display.

v) The quality. I cannot overemphasise this more; check everything! Check chronograph sub-dials, screws, hand/ number alignment, stuck rotors, dates that don't increment etc. Quality control is weak to non-existant at this market, so you will often have to get the seller to run around to get 2-3 copies of the same watch so that you can pick a decent one. As an example, at my last visit I wanted to buy 2 * Omega PO Chronographs seconds@ 6, orange bezel with steel strap and A7750 movement. The first watch they showed me had a stuck rotor, the second made a sound like a broken gearbox and stopped when I turned it upside down, and the third had a pearl that looked like it had been aligned by a drunk pirate. It can require patience and a few cold drinks before you get what you want.

vi) The price - Make sure you are armed with the current prices of the watches you may be interested in from the internet suppliers recommended by this forum before you go shopping. Unlike the Guangzhou wholesale watch market, which is largely fixed price, the Petaling St. sellers expect you to bargain and their starting price can be quite high. My approach is to take a smartphone with a local SIM to the market with me so that I can double check the internet price of an item if i'm not sure. I will often share this info. with the seller to obtain a roughly 20-30% discount from the internet prices listed. Another tip is to go early and be their first customer. In Asian culture some superstition dictates that the first customer of the day will dictate the success of trading for the rest of the day, therefore the seller is more likely to reduce their margin further to make a sale so that they receive good luck for the rest of the trading day. Losing the first customer of the day is considered a bad omen.

Buying watches at this market means that you foregoing the benefits from buying from a reputable internet supplier such as DOA warranty, waterproofing, time calibration etc. You will not buy watches here as cheap as Guangzhou watch market, and the selection is not as good; but it is good fun.

Summary and further info.

When buying watches in Asia for yourself, you start to appreciate the service that the reputable internet resellers recommended by this forum provide to their customers. I know their prices can be high, but there is quite a lot of work involved in selecting quality pieces for resale. You typically require at least three levels of quality control before you identify a watch suitable for purchase. I've developed a simple checklist that I go through for each watch before purchase so that I don't make mistakes.
For those that are interested, I can recommend one of the main companies who sell watches at Petaling St market. This company has 7 stalls in the market (each stall is marked with a number), and one of their stalls holds a number of high quality items which is rare. This stall is not in the main part of the market, it's off on a side street. Nowadays, I just go straight there, though it took me a 1/2 day of frustration to find this place the first time I visited the market. If you want the details, PM me, and I will e-mail you a scanned copy of their business card which has their contact details and various stall locations. Good luck!
 

mikesqui

Do not accept unsolicited offers
16/11/10
4
0
0
Sorry, no pictures i'm afraid. It would damage my relationship with watch dealers if I'm brandishing a camera and cataloguing their stock and setup, as it would arouse suspicion. Even though sale of replica watches is somewhat tolerated in this market, it is still an illegal activity and the dealers could be severely punished by the authorities if caught with high quality replicas.
 

chisin

Renowned Member
18/8/10
772
0
16
Great write up and I would say very accurate description by the OP. I live and work in KL, and Petaling Street is someplace I frequent pretty often, especially before I found RWI.

Two things I'd just like to add. I can say for certain that at least 2 of the companies actually have show-rooms with the quality stuff that we find through our trusted dealers. These showrooms are actually located in some of the shophouses lining the street - you gain the dealers' trust (i.e. that you are not wasting their time, and you know what you are looking for) and then ask for the higher-end goods, and they will take you there where you can view the good stuff in relative comfort. Most of the time, the dealers automatically assume you want the USD30 stuff....you gotta make it clear you don't mind paying more for quality (though you should never tell them your exact budget), and don't appear to them to be a fussy, difficult client.

Another thing is this - if you are a repeat customer, especially for the higher end goods, you will find the prices getting progressively cheaper for you. Essentially, if the dealer thinks or knows he will never see your face again after this, he's not gonna bring down his prices by much.

Finally, as been said here and everywhere else when purchasing stuff at Petaling Street - always bargain, but don't be rude or pushy - if you can't agree, just politely decline. Like the OP said, bear in mind that most of the people you deal with don't even know as much about the reps than us here - they are merely selling the watches at the prices they've been told to by their bosses (with as much profit as they can make).

Happy hunting!
 

MMA

Active Member
5/10/10
423
0
16
Wow, Some great advice here for Petaling Street. best i've seen on the forums. I'm by no means as experienced or knowledgable as the above but can add a couple tidbits too:

• there's no point playing off one street dealer price against another's (especially if you're making it up). There are only about three businesses there with many "salesmen" if you like. For the most part they are in communication with each other. Once you find a watch you want... consider it a solo pursuit and haggle with that salesmen only.

• if you don't know your movements just know you're unlikely to see see anything better than a 21j on the street.

• I prefer to deal with the Chinese. no offense, They aren't any easier to haggle with, IMHO they are just more fun. they enjoy it.

• Don't forget to buy some some of the quartz street junk. They are fun and you never know when you might need a spare link, or a caseback - or in my case a no happy feet Omega dial logo (from a fansatsy green 42mm PO). Plus they make great gifts. My mate loves his 40 dollar quartz Hublot.

:)
 

chisin

Renowned Member
18/8/10
772
0
16
Haha - Chinese people love a good haggle. It's part of our culture! :biglaugh: But, a good point about dealing with the Chinese - these places are all Chinese run - even if their frontline "staff" may be Malay or Bangladeshis or Burmese. Hence, more likely than not, it'll be the Chinese guys who are the "lieutenants", so to speak, and who know how low their bosses will allow them to go with the price.

And spot-on when it comes to playing off one against the other - don't even bother coming up with a line like "Oh, the other guy down the street was offering XXX less"....they'll know it ain't true, even though they won't say it, and it'll only cause you to lose "rep" points with them.


• I prefer to deal with the Chinese. no offense, They aren't any easier to haggle with, IMHO they are just more fun. they enjoy it.

:)
 

frigpig

Ghost of Sales Mod Past
Advisor
16/8/09
7,845
77
48
Thanks for taking the time to write this. I enjoyed reading it especially the drunk pirate comment. :)

Developing a good rapport with a dealer online will get you all the same benefits without the time at the market, but with all the time in the damn mail!

I envy you with this.
 

MMA

Active Member
5/10/10
423
0
16
Haha - Chinese people love a good haggle. It's part of our culture! :biglaugh: But, a good point about dealing with the Chinese - these places are all Chinese run - even if their frontline "staff" may be Malay or Bangladeshis or Burmese. Hence, more likely than not, it'll be the Chinese guys who are the "lieutenants", so to speak, and who know how low their bosses will allow them to go with the price.

And spot-on when it comes to playing off one against the other - don't even bother coming up with a line like "Oh, the other guy down the street was offering XXX less"....they'll know it ain't true, even though they won't say it, and it'll only cause you to lose "rep" points with them.

Exactly. While haggling with Chinese you can have a laugh and a joke. Sure it's business for them but there's no reason you (and they) can't have a little fun, right?

Actually, perhaps this is my best tidbit of advice to share. Don't take things too seriously. You've got to remember what you're buying here. No point getting all uptight while haggling for replicas and fakes. Especially if you're on holidays.

:)
 

mikesqui

Do not accept unsolicited offers
16/11/10
4
0
0
Great set of comments related to bargaining/ price discovery. I'll throw in my opinion, for what it's worth :)

Agree with chisin that when it comes to the bargaining over price, you end up dealing with the Chinese only in Petaling St, as they are the ultimate bosses and they know what they paid for them. I use their staff to collect together a set of watches that i'm willing to buy, which takes time; and will negotiate price with the boss only as a final step.

Based on my own experience:
a) Don't be in a hurry to negotiate the price too quickly; build up a rapport with the boss and their staff first. Talk about the weather, current affairs etc, while you are selecting watches; anything that will start to form a relationship. Dealing with these businesses is not a fight until death; the objective is for you to walk out of their shop with some nice watches and feel comfortable that you have got a reasonable deal.
b) When it comes to discussing price with the boss, stop a street seller and buy the boss a coconut/ coke or something; it's only USD $1, and it psychologically makes them think like they now owe you a favour.
c) Once you have established a relationship with the seller, start talking about the price. Reader's of this forum will already have a pretty good idea of the prices of these watches, so it's you should not get cheated. I'm not going to talk about bargaining here as every situation is different, however keeping a smile on your face and being polite but firm is usually a good start. You can negotiate a considerable discount from the internet prices if you play the game well, but still not as cheap as Guangzhou watch market.

I also agree with the comments stating that it is pointless playing one shop off against another. Everyone knows everyone else, they know each other's stock, and what the various selling prices of the watches are. They are not going to argue with you, but on the other hand, this tactic won't help in building up a rapport with the boss as he will think you are being silly.

Good luck all.
 

Veratio

Active Member
13/3/07
402
0
16
Excellent advice! Wish I had read this before I was there a month ago.

I did not buy anything except three Casio G-Shock GXW-56 copies (one white and two black), without the "Casio" logo. They were dirt cheap (about 20 usd for all three) and seems to do their job pretty good. A friend of mine got one as a gift and he loves it.

Thanks, it was a nice read!



Niclas from Sweden
 

westsider

Getting To Know The Place
10/2/10
37
0
0
I was there over christmas and it seems the place had been raided just before then as there was hardly anyone selling anything of any quality. I went to Petaling street at night and then again the next day hoping I would be taken away to a secret stash with good quality watches. alas it didnt happen!
 

repmal

Do not accept unsolicited offers
16/3/11
3
0
0
Well I agree with chisin.....there are some good outlets inside "money river" complex.....check it out when you are in Kuala Lumpur.....
 

chisin

Renowned Member
18/8/10
772
0
16
"money river"! Haha...good one, bro! :)

To non-Malaysians, ask for the local Malay translation for that phrase, and you'll get the name of the shopping complex repmal mentioned.


Well I agree with chisin.....there are some good outlets inside "money river" complex.....check it out when you are in Kuala Lumpur.....
 

gazob

Do not accept unsolicited offers
22/2/11
7
0
0
Wish I had of read this 2 weeks ago, I was at this market last week, when I got as far as the aluminum cases I thought I had struck gold.

Got these 2 from the aluminum cases
DSC00881.jpg

DSC00882.jpg


but stuffed the haggling up and ended up paying 150 ringit each for them, no large complaint, $50 was about what I wanted to pay, but feel I strted too high.

I then got my son 2 bubble divers for 100 ringit each which was pushing it on the price I think, but the stall I was at had quite a few of them and they were oldish stock so I think they were happy to be rid of them as well.

GaZ
 

chisin

Renowned Member
18/8/10
772
0
16
Hey GaZ, I think you did pretty darn well on the haggling! :)

150 ringgit on those watches above, especially if they came in the aluminium cases (which, by the way, I am NOT saying means they are automatically better, but does imply that the dealers intended to sell them at a higher premium) is pretty good! I mean, I can't tell on the finish of the pieces from your photo, but ~ USD/AUD50 for a mechanical watch is cheaper than anything you can get from our dealers here, I think. Well done, I say!
 

gazob

Do not accept unsolicited offers
22/2/11
7
0
0
Yeah, I think the sellers could tell I wasnt going to haggle long and hard on these watches, they started at 480 and I laughed, started to walk, and explained that we were talking 2 different numbers they came straight back with 380, at this point I said I was only looking at spending 100 ea for these, they were horrified and came down to 350, at which point instead of trying for something like 270-280, I told them I was sick of haggling and offered a one time walk away price of 300, I still believe I could have got them for 275 but it would have taken much posturing and maybe even a call to the boss.

The watches are pretty basic A21J pieces, the 2 tone bracelet on the montblanc is nice and solid, the leather strap on the FM feels almost supple, the case back on the crazy hours has the correct engraving so I think they are each pretty nice cases with rather cheap movements, but both have quiet movements, wind well and seem to last pretty well when not in motion.

At the end of the day it was the price I wanted to pay so wasnt unhappy.

I think my biggest selling point was the Bubble diver sharkface I got in Thailand is a very nice solid piece, they asked to see it early and I told them of buying it at the phuket-town night market, and then lied and told them I got it for 800 baht after haggling long and hard, they seemed impressed.

GaZ