I have been a repeat customer of InTime over the years, and in the past couple months I purchased a few more watches but encountered an unusual practice when paying by Bitcoin.
As we all know, Bitcoin transfers are not instantaneous and take a little time to complete. As a result, Bitcoin price can fluctuate slightly while the transfer is being completed.
Whenever the price of Bitcoin goes slightly UP during the transfer, InTime has never offered to refund me the difference in price when I paid too much. However when the price of Bitcoin goes slightly DOWN during the transfer, InTime is trying to extract the difference in price because I paid the equivalent of a few dollars too low.
As usual, I always provide a screenshot of my Bitcoin transfer and the exact dollar amount at the time of the transaction. For my latest purchase, the dollar amount actually exceeded the price of the watch because I always like to round up. However, InTime is now trying to extract more Bitcoin from me even though I provided the screenshot of my payment for the dollar amount that exceeded the price of the watch. And again, they never offered a refund to me when the price of Bitcoin goes up when I essentially overpaid for my watch.
I politely responded to InTime and asked them to stop this type of practice, or to simply cancel my order and refund my entire Bitcoin payment.
Has anyone else on this forum experienced the same behavior from InTime or any other dealer? Any shared experiences would be greatly appreciated. Thanks!
As we all know, Bitcoin transfers are not instantaneous and take a little time to complete. As a result, Bitcoin price can fluctuate slightly while the transfer is being completed.
Whenever the price of Bitcoin goes slightly UP during the transfer, InTime has never offered to refund me the difference in price when I paid too much. However when the price of Bitcoin goes slightly DOWN during the transfer, InTime is trying to extract the difference in price because I paid the equivalent of a few dollars too low.
As usual, I always provide a screenshot of my Bitcoin transfer and the exact dollar amount at the time of the transaction. For my latest purchase, the dollar amount actually exceeded the price of the watch because I always like to round up. However, InTime is now trying to extract more Bitcoin from me even though I provided the screenshot of my payment for the dollar amount that exceeded the price of the watch. And again, they never offered a refund to me when the price of Bitcoin goes up when I essentially overpaid for my watch.
I politely responded to InTime and asked them to stop this type of practice, or to simply cancel my order and refund my entire Bitcoin payment.
Has anyone else on this forum experienced the same behavior from InTime or any other dealer? Any shared experiences would be greatly appreciated. Thanks!