Bought three watches from InTime. First order was an Omega, the clasp on the watch was not able to lock, complained, they sent me a replacement clasp. Second order was for three watches. After I paid the full amount, it turned out one of the watches was not available. The other two arrived. One is not exactly looking like the pictures, can be my fault not to factor in the lighting of those pics. Other watch broke the first time I wanted to set the time. The crown doesn't catch on the tread when I want to screw it back, basically it just turns freely in both directions, rendering the water resistance of the watch to zero. I told Ryan, his response, verbatim, "can you fix the issue".
I also wanted a refund for the watch that was out of stock, he said he refunded I should check my account. Needless to say, there's no refund.
If he refunds, I will update this post.
I see you're spamming the forum with this excrement - let me post the same reply to you in every one of your posts.
So the first problem (the clasp) was sorted out by the dealer - ergo, it's not a problem.
The second order, one of the watches wasn't available - this actually does happen, even in the real world - And one of the watches doesn't, IYDSO, look like the pics . . . And another watch had a problem with the crown, and the dealer asked if you were able to fix it.
If he says he's refunded you, then he's refunded you, but it's not going to be an immediate refund - it may take a couple of weeks - yes, really, a couple of weeks.
The only problem I can see here, IMNSFHFO, is that you seem to be over dramatizing the whole experience.
When the TD asked if you were able to sort out the problem with the crown (what he actually meant was, were you able to find a solution on your own to the problem), did it occur to you to reply ?
Did you look on the forum to see if anybody else had the same problem, if they found a solution ? Did you make a thread asking opinions on what the problem with the crown could be, if it is an easy fix, or if it should be returned to the TD ?