It's amazing that NOBODY mentioned the lack of QC from Steve, and I see many of you had problems with his job. BTW the buyer is in GERMANY NOT IN THE F&%# USA. It's not that so simple to exchange and Steve knew that or not? You can comment on the blast but also COMMENT on the lack of professionalism of Steve, It's not FREE SERVICE! if you charge for a service I don't care do it right. Shipping a defective product is far from been professional. Unless he subcontracts the service and dropship which looks like he had done.