One more reason to go by "if it's not broke, don't fix it". Correct me if I'm wrong, but doesn't taking off the hands and resetting them increases the risk of chrono hand slips cause it enlarges the tube?
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Bad experience with trusted watch service, what would you do?
- Thread starter mvyzfr1
- Start date
You ever wonder why your lawyer always tell you not to talk about a pending lawsuit. It's because you can only harm yourself and it almost never does you any good.
So until the OP gets his problems straightened out with his watch smith, I would suggest you all need to chill out.
So until the OP gets his problems straightened out with his watch smith, I would suggest you all need to chill out.
- 29/3/09
- 15,272
- 10
- 38
I couldn't of said this any better myself! Rep points to you.
Guys nobody is perfect. It's all about the response when the problem is brought to attention. Give him a chance.
The original question had nothing to do with who did what. He was simply asking for advice on whether he should trust the guy again or take his losses and move on to a different smith.
It's only my opinion, but I would suggest he move on. Sometimes you need to forget the fact that he owes you and find someone that is more qualified before more damage is done.
mydnytrydr
Mythical Poster
- 25/9/09
- 7,800
- 222
- 63
Its strange that the watchsmith hasn't spoken up to give is side of the story and maybe provide pics. I would think that taking pics before and after any work would be the smart thing to do to protect yourself.
I also think its stupid to start a thread and not give all the info but instead ask us if we think the watches should be sent back for repair or sent somewhere else for repair. Its your shit, do whatever the F you want, and stop worring about your other watch. I don't think any watchsmith is gonna damage your watch becuase you complained about something. Grow up.
I also think its stupid to start a thread and not give all the info but instead ask us if we think the watches should be sent back for repair or sent somewhere else for repair. Its your shit, do whatever the F you want, and stop worring about your other watch. I don't think any watchsmith is gonna damage your watch becuase you complained about something. Grow up.
baby came in and caught me redhanded creeping with the girl next door
picture this we was both butt naked banging on the bathroom floor:hehehe:
picture this we was both butt naked banging on the bathroom floor:hehehe:
If everyone would look back to post #10:
They would see that I decided to send them back and give him a chance to fix the problem. All the endless posting and speculating isn't doing anyone any good.
And as for this:
Apparantly you can't read. There was no expectation of putting pressure on anyone. The post was to determine if I should give the 'smith another chance after an initial mistake. That is all. I didn't ask the forum what actions should be taken, I asked if I should trust the 'smith to fix the problems or move on to someone else. From the start, I said that the watchsmith would take them back to correct the problems, so there was no need for a moderator to be involved. Then various people here started throwing out unsolicited suggestions and rampant speculation about who it was. It wasn't my post that has fueled this fire.
Additionally, I am quite certain the watchsmith in question has never, and will never see this thread.
The only person who seems to have grasped this is KBH:
Since the watches were sent back days ago, I have nothing more to add here until they are once again back in my hands and I see the end result.
Wow, this thread has taken on an unfortunate like of its own. Good watch smiths are extremely hard to find. Although the Hublot and Pam are reps, the hublot has a clone DD2020 chrono module and the Pam has either the same movement as the hublot or it has an A7753, which (in either case) makes these trickier movements to work on than a standard 7750.
I had my Hublot (H-Factory version) serviced locally by my usual watch smith, who tried hard but couldn't get my hublot right. I brought the watch to another smith i have used for gens and asked him to look at and let me know if he could fix (this guy actually worked as a senior tech for Rolex in switzerland and later for Richmond group in NY. He now has his own shop doing specializing I vintage and ultra high end watches and working under contract for a number of ADs). He is expensive, but he can fix anything (it just isn't always worth it). I paid him $50 just to tell me what was wrong with the watch. In his view, the movement on my hublot was an elegant design, but not well executed. The parts are made of low grade materials and aren't well finished to begin with. These imperfect components are then assembled by workers that don't have the skills to put it together correctly and are assembling the movements in a rush and in a dirty environment. The only way to get it right is to tear it down completely, replave and upgrade all of the jewels, replace most of the gears (many of which were already showing signs of wear and deformation), replace every spring and bearing, refinish the components as needed, clean the component a second time, then reassemble. The estimated cost was have been around $500.00, and could have been as high as $700.00 if there were surprises. Not worth it for that watch, so I sold the watch at a huge loss.
Sent from my SCH-I535 using Tapatalk 2
I had my Hublot (H-Factory version) serviced locally by my usual watch smith, who tried hard but couldn't get my hublot right. I brought the watch to another smith i have used for gens and asked him to look at and let me know if he could fix (this guy actually worked as a senior tech for Rolex in switzerland and later for Richmond group in NY. He now has his own shop doing specializing I vintage and ultra high end watches and working under contract for a number of ADs). He is expensive, but he can fix anything (it just isn't always worth it). I paid him $50 just to tell me what was wrong with the watch. In his view, the movement on my hublot was an elegant design, but not well executed. The parts are made of low grade materials and aren't well finished to begin with. These imperfect components are then assembled by workers that don't have the skills to put it together correctly and are assembling the movements in a rush and in a dirty environment. The only way to get it right is to tear it down completely, replave and upgrade all of the jewels, replace most of the gears (many of which were already showing signs of wear and deformation), replace every spring and bearing, refinish the components as needed, clean the component a second time, then reassemble. The estimated cost was have been around $500.00, and could have been as high as $700.00 if there were surprises. Not worth it for that watch, so I sold the watch at a huge loss.
Sent from my SCH-I535 using Tapatalk 2
This is exactly what many just don't seem to understand about reps, no matter what you pay this is what you get.
Unfortunately, sub4me is right. I am steering away from chronos unless I am love and am willing to pay the price to upgrade them to ETA7750's. I am just not sure that it's worth it to pay $200.00 to service a a7750/7753. I know some here would say that once serviced these are "robust movements and are as good as swiss", but I don't believe this to be the case. I have a number of A7750's (standard 12-9-6 tricompax with date@3 that have been pretty solid so far, but I have had others that have had issues from day one. It's a 50/50 gamble at best. When it comes to reps, the less complicated the watch, the better off you are.
Not to beat a dead horse, but as a noob who just sent one of his watches in for service with a trusted watchsmith here, I am very interested in reviews (positive or negative) on the few recommended watchsmiths here. I think that the OP's post should have not been whether to give the watchsmith a chance to fix it (we are all human . . . things happen), but what the watchsmith was willing to do about it and with what turnaround. And that should have been and should be in the Reviews section.
It sounds to me like the watchsmith wants to stand behind his work, so if the guy otherwise has a good reputation, it seems like he should be given that chance, with rapid, not 5 weeks or more, turnaround. What happened with what watchsmith and what the watchsmith did about it . . . those seem like the hugely important issues to me and others that depend on customer reviews to determine where to place our business. This hypothetical "gee, what should I do, but I'm not telling you who I am talking about" is more like mental masturbation than useful to those of us who want to know about problems, aberrant or not. For all the OP knows, this may have happened to several others, none of whom have posted about it, and may indicate a problem with the watchsmith, not some aberration. Just my 2 cents as a noob.
It sounds to me like the watchsmith wants to stand behind his work, so if the guy otherwise has a good reputation, it seems like he should be given that chance, with rapid, not 5 weeks or more, turnaround. What happened with what watchsmith and what the watchsmith did about it . . . those seem like the hugely important issues to me and others that depend on customer reviews to determine where to place our business. This hypothetical "gee, what should I do, but I'm not telling you who I am talking about" is more like mental masturbation than useful to those of us who want to know about problems, aberrant or not. For all the OP knows, this may have happened to several others, none of whom have posted about it, and may indicate a problem with the watchsmith, not some aberration. Just my 2 cents as a noob.