Finally have my watch back now, I've lost track of how many times I've had to go there. When I got there today I have him put it on the timegrapher and it was losing 70 secs/day, so I waited while he adjusted it to -7secs/day which I was happy with but then I spotted a large speck of dust on the crystal, so he told me to wait for 30 mins while he took that out. So went for a drink and came back and tested the watch to see if things are in order, lo and behold they chrono wasn't working, there was no click when I depress the pushers, thats when they realised they forgot to put the chrono parts in. So I had to wait for a another while for them to put that in, then FINALLY things seemed to be in an acceptable order.
I wound the watch a bit via the crown and it is a bit smoother than before. It came with 12 months warranty so they'll support me if it needs further adjustment in a few months time.
Not the best retail experience, but for $95 - I might have got what I deserved?
Oh btw Peterpl they mentioned if I know you! So you know them by a first name basis?