- 18/12/09
- 2,606
- 1,876
- 113
I would also suggest to open a ticket with RWI staff, explaining this and attaching the pics. Surely they can help with the TD. That bracelet was broken on arrival, shouldn’t be acceptable.
I don’t agree to open a ticket...not yet. His TD is working with him so let the process flow. Although it’s curious how any TD would ship this example.
I also suggested just asking for a new bracelet and be done. The bezel click spring he can fix...
You could say the same for the gen date below. The date has the 1 lower than the 5. Look, it’s no shocker ARF dates not perfect, but it could also be the cyclops distortion like on this genuine.
Why are you not buying from our Trusted Dealers?
I would suggest not posting damaged or defective offerings with cracked pearls from non TDs possibly misleading us. Yes your last pic is an ARF but I don’t know who your “TC” seller is (surely it’s not Thomas Candell). Just trying to help
TD is saying they can’t send out a replacement bracelet, due to factory charging $195 for it. Best he can do is send out a new clasp if I pay for shipping or send the watch back for repair with me paying shipping both ways! What’s the best course of action now? Thanks
Oh aye, here's a pic of my clasp. Following on from what Hinc said, any replacement clasp must include the area I've circled green, for you. I'd imagine it would but that's a great point - just to make sure.Installing a new clasp on a 5-digit Submariner is not straightforward unless they send it with the link on the 6 o’clock side.
Oh aye, here's a pic of my clasp. Following on from what Hinc said, any replacement clasp must include the area I've circled green, for you. I'd imagine it would but that's a great point - just to make sure.
If you try to receive one at all.
That broken rod type area in your bracelets link, are the rod(s?) those type with the cross-section that looks like a star shape a bit, or just cylindrical plain rods?
This bites. I wish the TD would just send you a whole bracelet clasp combo and at most ask for your single postage contribution to ship that brand new piece to you.
- Oh you're fair man, we like you! That sounded so excellent. (OP copy and paste dat sh!zzle to your TD as a suggestion haha)New clasp (full, with that small link), slow EMS shipping for free (or optional paid express shipping) and a minor refund, would be something I would aim for if I was the OP.