I figured that after all the negative feedback about his service/communications on multiple websites, he would have improved on it. Prior to making the payment, his email responses is typically within a 12 hour window. After making the payment and promising to ship the straps in 2 weeks, 6 weeks have passed and the only responses I get are just lame excuses without providing a definite date. At times, it takes him a week to reply (with a one liner of gobbledygook).
This is the first and probably the last time, I'll order anything from him. If you are looking for quality, reasonable price, good communications and more importantly, fast turnaround time - considering ordering from from O*****f Straps. Mario is a well known Italian strap maker even in this forum.