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After 1 week still " Shipment information received "

jcher

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1/8/17
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1-Has this happened before ?

2-Are the watches currently in possession of your courier or the customs ?

3-What do you mean by "strict" ? customs would either seize replicas or they won't. Strict customs doesn't usually means delay, it means seizure.

Just be patient, it's part of the game - your TD is doing its utmost best for you to get your watch ;-)
 
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Vladgo

Do not accept unsolicited offers
2/12/18
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Same store for me.
Shipment information received from 23.06.
Just need to wait.
Dont worry, you can trust for PureTime 100%.
Its exellent seller.

Sent from my SM-N975F using Tapatalk
 
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flobojo

Getting To Know The Place
1/2/16
17
2
3
I have complete understanding for all of you guys who are waiting for a watch. I ordered a watch at puretime on 9th May and am still waiting. Chinese customs seem to be really a pain in the a** right now.

But I have to state puretime always responded quickly to my question and also sourced another watch when the first one got stuck at chinese customs.
 

houss1981

Active Member
15/3/17
223
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Same here. if chinese customs are looking for replicas in packages is one thing and if they are strict on packages due to corona virus is another. The first one might be eased with time but the second one i dont think they will lower guard anytime soon...
 

Mixad

Getting To Know The Place
18/1/20
47
11
8
We have been informed by our courier that Customs will be incredibly strict on replica products during this time period. Because of this most of DHL packages have not been picked up yet in HongKong. We thank you for your patience and cooperation and please accept our apologies for this inconvenience.
Doesn’t sound good. So the risk is that they will seize the products?
 

puretime

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16/3/06
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Doesn’t sound good. So the risk is that they will seize the products?

Yes, there is risk being seized. That is why most of the DHL shipments are on hold with courier still. The shipping company will try to find another route . We hope this can be improved in the following days
 
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krenar_cobaj

Do not accept unsolicited offers
25/6/20
12
4
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I receive the watch right now without any tracking update
Very nice quality, thanks PureTimeWatch


Inviato dal mio iPhone utilizzando RWI
 

houss1981

Active Member
15/3/17
223
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just to share with you my funny story.
after receiving a tracking number from Hong Kong and staying still for several weeks suddenly I receive a new tracking number but from another country far far very faaaaaar away from china. I don't know how the hell my parcel landed in that country but I can say that it worked and parcel is now being sent to me.
nice magic trick puretime .....
 
Last edited:

puretime

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16/3/06
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Glad to hear that. It seems some of the shipments are starting to move with another method :) Thank you guys for the patience and understanding.
 

krenar_cobaj

Do not accept unsolicited offers
25/6/20
12
4
0
8cf73a4e4bf1356836535629c1b0224f.jpg

Everything excellent


Inviato dal mio iPhone utilizzando Tapatalk
 
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hanford

Do not accept unsolicited offers
10/6/20
14
4
3
Hoping I get lucky and mine ships soon...

Payment went through May 31
... Some back and forth happen, watch I ordered is actually not being made at the factory for several weeks, so I chose a different one...
GL QC Photos June 11
Receive tracking number June 14
"Shipping information received" until June 30
The package is "Returned to shipper" July 2nd from HK
PT told me that I'll receive a new tracking number once they're able to reship

The whole situation has definitely been a rollercoaster, PT has been great at responding when I reach out to them, they've typically responded within 24hrs

Seems like the geopolitical atmosphere + COVID are really making these things harder then they are normally
 

puretime

Trusted Dealer
Trusted Dealer
16/3/06
14,811
5,437
113
Hoping I get lucky and mine ships soon...

Payment went through May 31
... Some back and forth happen, watch I ordered is actually not being made at the factory for several weeks, so I chose a different one...
GL QC Photos June 11
Receive tracking number June 14
"Shipping information received" until June 30
The package is "Returned to shipper" July 2nd from HK
PT told me that I'll receive a new tracking number once they're able to reship

The whole situation has definitely been a rollercoaster, PT has been great at responding when I reach out to them, they've typically responded within 24hrs

Seems like the geopolitical atmosphere + COVID are really making these things harder then they are normally

Sorry for the inconvenience caused. We will reship it to you as soon as the package is returned to our shipping company. Thanks for your understanding
 

Mixad

Getting To Know The Place
18/1/20
47
11
8
My watches is still not moved since June 24. How can I see which company it’s shipped with? The link I got is “after ship” but I don’t know what which courier it’s sent. I choose UK forwarding to be safe.

23 Jun 10:21 PM

Posting

GuangDongShengGuangZhouShi

24 Jun 08:59 AM

Despatch from Sorting Center

GuangDongShengGuangZhouShi
 

puretime

Trusted Dealer
Trusted Dealer
16/3/06
14,811
5,437
113
My watches is still not moved since June 24. How can I see which company it’s shipped with? The link I got is “after ship” but I don’t know what which courier it’s sent. I choose UK forwarding to be safe.

23 Jun 10:21 PM

Posting

GuangDongShengGuangZhouShi

24 Jun 08:59 AM

Despatch from Sorting Center

GuangDongShengGuangZhouShi

Please kindly send to us an email to [email protected] or PM me your order number. We will check for you. Thanks and sorry for the delay