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5 Watch Purchase Problems… (Conversion Rate charge)

Nickyan

Active Member
29/1/23
375
440
63
Germany
Conversion rates and fees are a nightmare, just part of the game and not in the TDs responsibility or hands.
All payment methods have their pros and cons. PayPal and Wise are mostly transparent, so at least you so see what's going on. For bank and credit cards it's hidden deep in the T&C's somewhere.
I used Wise yesterday, while the rate and fees from Euro to CNY were ok-ish, they wanted 50€ for deducting the money from my debit card. I wired the money to wise, which was free, just takes 2 days instead of being immediate.
It's the same mess as booking a ticket with a low cost carrier airline.
 

Californiaff

Getting To Know The Place
Supporter
14/7/14
95
16
8
Your total was $2513 you paid $850 still missing $1663
if you pay the rest $1663 by TW 3% , it's around $1613
the $850 paid by credit card doesn't include the 3% discount.

I’m sure you guys are busy, but it’s been 24 days since my purchase and I have yet to receive any QC Pics. Would it be possible for someone to please look into this and follow up with me? Thank you.
 

puretime

Trusted Dealer
Trusted Dealer
16/3/06
14,582
5,307
113
I’m sure you guys are busy, but it’s been 24 days since my purchase and I have yet to receive any QC Pics. Would it be possible for someone to please look into this and follow up with me? Thank you.
Sorry, my friend, it is holidays here till 7th. We will email you back as soon as we check with factory.
 
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Californiaff

Getting To Know The Place
Supporter
14/7/14
95
16
8
Sorry, my friend, it is holidays here till 7th. We will email you back as soon as we check with factory.
It’s been 34 days and no QC pics. I don’t want to complain, but do you think this is fair for someone?
 
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puretime

Trusted Dealer
Trusted Dealer
16/3/06
14,582
5,307
113
Sorry for the inconvenience caused. We understand it's been a while but we can't control the time factories can supply orders to us, Specially ZF and PPF you ordered. There is also one watch arrived twice defective.
We will do our best to push them. Thank you for your understanding and cooperation.
 

Californiaff

Getting To Know The Place
Supporter
14/7/14
95
16
8
Sorry for the inconvenience caused. We understand it's been a while but we can't control the time factories can supply orders to us, Specially ZF and PPF you ordered. There is also one watch arrived twice defective.
We will do our best to push them. Thank you for your understanding and cooperation.
It’s now 7 weeks waiting just for the QC pics. ????
 

KRS3

Getting To Know The Place
18/4/17
59
96
18
UK
I ordered 5 of them 7 weeks ago and have zero QC pics….
Patience is needed in this game, i purchased 3 watches first week in May, received qc pics for one within 2 weeks but it took 17 weeks for the other 2 qc to come thru. Watches can be on back order for months, the wait will be worth it tho im sure 👌
 

Californiaff

Getting To Know The Place
Supporter
14/7/14
95
16
8
Patience is needed in this game, i purchased 3 watches first week in May, received qc pics for one within 2 weeks but it took 17 weeks for the other 2 qc to come thru. Watches can be on back order for months, the wait will be worth it tho im sure 👌
Wow that’s insane…
 

shyreplover

Renowned Member
12/6/06
971
744
93
Every credit card company handle conversion rate differently. What I know is they use the highest exchange rate on the day of the transaction and then add admin fee. If you like to make overseas transaction then you better find CC that charge less. Anyway, hopefully you get your watches soon, puretime is a good dealer.
 

Californiaff

Getting To Know The Place
Supporter
14/7/14
95
16
8
Every credit card company handle conversion rate differently. What I know is they use the highest exchange rate on the day of the transaction and then add admin fee. If you like to make overseas transaction then you better find CC that charge less. Anyway, hopefully you get your watches soon, puretime is a good dealer.
I’ve ordered from PT before and it’s always been good but for some reason their has been a crazy delay 🤷🏻‍♂️
 

Californiaff

Getting To Know The Place
Supporter
14/7/14
95
16
8
It's because many factories are not supplying regularly yet recently due to holidays. Many orders are still missing. We will do our best

I just got my package expecting 4 watches and I received 3 watches and an empty Rolex Box? How is this possible?
 
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Reactions: TESLA760

puretime

Trusted Dealer
Trusted Dealer
16/3/06
14,582
5,307
113
We've emailed you about this. It's only 3 watches which were shipped first. The rest will be shipped once order is completed. Don't worry.