I ordered on 2/28 two new BP Explorers.
All went well as always.
Shipped on 3/5 via "Special Airmail"
Tracking never came alive on USPS so I reached out 15 (3/20) days after to Andrew. He reached out to the shipper and stated that an update would be posted on 3/22.
On 3/27, I reached out stating no updates.
On 4/1, I stated that I felt the package was lost.
On 4/8, Andrew offered a new package to be sent. I asked for a refund. He agreed.
On 4/9, he finally sent a new website to track the package UNIMENT. He stated the package had been updated. I checked, the package had cleared customs on 3/30 in Chicago. At some point on 4/7, the tracking updated again to say "Customs Inspection". Tracking made no sense but, I let it.
On 4/13, I asked Andrew for a refund again after seeing that I was not the only one on the Uniment train of packages just getting lost in Chicago. Some members here and reddit are going through the same issue with Uniment. Andrew replied in 4/14 that he'd get an update and email back.
Today, 4/21, still waiting on an update. Just asked once more for a refund.
Uniment clearly is a shipper that will be costing our TD's a lot of money. I do not put any blame on Andrew for this.
t.17track.net
All went well as always.
Shipped on 3/5 via "Special Airmail"
Tracking never came alive on USPS so I reached out 15 (3/20) days after to Andrew. He reached out to the shipper and stated that an update would be posted on 3/22.
On 3/27, I reached out stating no updates.
On 4/1, I stated that I felt the package was lost.
On 4/8, Andrew offered a new package to be sent. I asked for a refund. He agreed.
On 4/9, he finally sent a new website to track the package UNIMENT. He stated the package had been updated. I checked, the package had cleared customs on 3/30 in Chicago. At some point on 4/7, the tracking updated again to say "Customs Inspection". Tracking made no sense but, I let it.
On 4/13, I asked Andrew for a refund again after seeing that I was not the only one on the Uniment train of packages just getting lost in Chicago. Some members here and reddit are going through the same issue with Uniment. Andrew replied in 4/14 that he'd get an update and email back.
Today, 4/21, still waiting on an update. Just asked once more for a refund.
Uniment clearly is a shipper that will be costing our TD's a lot of money. I do not put any blame on Andrew for this.
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