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1st Purchase with Jtime... starting to lose a little confidence but I have faith

mydnytrydr

Mythical Poster
25/9/09
7,800
222
63
4 hours without a reply . . .

OGC.0a55b1e0c9fd50904053a951942afc64
 
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efajri

Respected Member
17/10/16
3,677
945
113
Midwest CONUS
4 hours without reply?! Unacceptable.
All TDs now are expected to operate 24 hours non-stop so questions from customers from different timezones can be answered accordingly.

:picard2:




Sent from my iPhone using RWI
 

Phoenixboy

I'm Pretty Popular
30/5/19
2,347
4,200
113
Devon
I just could not tolerate the constant whinging.
they must have an incredible patience threshold.
 
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blurred_line

Getting To Know The Place
5/9/17
50
7
8
Considering the OP's join date is 2016, he should've known better. This is definitely not fair on his part...
 

Glaude

Tech Admin
Staff member
Administrator
11/8/17
6,755
5,372
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Hey all! New here but have done pretty good research on reddit. Heard about Jtime and them being the best followed by the terrible news. Anyone know how I can at least start the process with them before they reopen?

You can still contact them to place an order, but you'll probably won't have a quick response before the CNY end, but it doesn't cost to send the email already, however I would send a follow up email after the 9th of February (date of Jtime reopening) just to make sure you email did not get buried into the pile :)
 

icau123

Do not accept unsolicited offers
19/8/16
5
0
0
Update 21st Jan: Just received both watches today. Jtime was very helpful and prompt with delivery despite his unexpected downturn. Would purchase again!

Fyi wasn't being uptight - just seeking assistance online to see whether people was experiencing the same.
 

Watchbuyer1010

Do not accept unsolicited offers
21/1/20
6
1
3
Hey guys, first time buyer here. So I orderd and paid 3 days ago. No reply via wechat, WhatsApp or email.
I'm guessing because of CNY. Although a reply stating the delay and confirmed payment would put my mind at ease...
 

Phoenixboy

I'm Pretty Popular
30/5/19
2,347
4,200
113
Devon
So do you normally reply to work correspondence when your on your holidays?
You answered your own question, it’s CNY
stop stressing and wait.....
 
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Tucker

Lunnyfied by Raddave
Supporter
Certified
23/12/11
18,001
10,472
113
Joined today. First and only post. :picard2:
 

tripdog

Super Moderator
Staff member
Global Moderator
Certified
9/7/12
23,746
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China is closed right now, that's why they didn't reply.
 

Watchbuyer1010

Do not accept unsolicited offers
21/1/20
6
1
3
Yes I will wait until after CYN. Although the website appears to be shut down now and none existent?