First from the start just to reasure everyone on board that I have been a member of replica community since its early days (RWG, Repgeek, RWI and others), dealt with almost every dealer on the board (some of them are no longer active such as Eddie Lee, TTK and some others) had no problems with any of them. I always tended to give very precise instruction to dealers when shipping the watch or watches in order to avoid any unpleasant situation and potential mistakes.
I dont know why I have chosen Angus (go figure) and this has been my first transaction with this fine gentleman and his company but I figured out since he is so long active on the board why not give it a try, he cannot be worse from other major dealers on the bord, unfortunatelly I was very, very wrong about it. I have ordered PAM 237 a month ago, gave specific instructions that watch has to be packed inside a toy (as I did it previous 5-6 times due to potential issues with the customs), wrote in the instruction box prior to my order, noted to the live support as well and all I could do I did.
What I got as a new years present is a customs note to come down to their office and prove the value of the watch (WTF? Watch? how do they know it is a watch I asked myself), well easily I again contacted one among hunderds of Puretime emails (this one was tracking mail) as I was advised by the live support that it is much better to contact them in order to resolve this issue. Afterall I got a email reponse from tracking that they haevent packed it inside a toy since they didnt got such instructions!! (I have printed screen from puretime site and order overview where it clearlly shows my instruction that watch should be packed inside a toy), I have to say that I was shocked and apauled by such unprofessionalism and ignorance by the whole Puretime team! They have ignored all my requests and tryed to make a fool out of me by saying oposite from what is writen in their records on the website. I see no easy resolution of this with customs but am sure about one thing and that this is my first and for sure last transaction with this dealer.
