Hi all, I was wondering if I could get some advice on a potential scenario I am facing, and I am going to keep it anonymous for now as I do not want to throw accusations around about TD’s, especially not this one who I know is reliable and I have bought from successfully in the past.
I approached this TD via email about buying a watch listed on the forum. He agreed to sell it to me and we agreed a price and shipping. I asked to confirm that I could have the watch and whether to send payment to the same account as I had previously used.
He confirmed this, and I sent payment and sent a screenshot of the transfer. He informed me that this was an old account and he did not use it anymore.
I understand he has many customers, but he did confirm that payment to the same account as before was ok and that is why I sent it.
The money hasn’t bounced back, and I have had very minimal communication in the past 4 days from sending payment - I’m not sure if the watch is coming to me, whether the payment will be returned to me etc.
Any advice would be great please, as I understand that this TD is very busy, but his communication is almost non-existent and the situation needs some communication to be resolved.
Sent from the RWI App
I approached this TD via email about buying a watch listed on the forum. He agreed to sell it to me and we agreed a price and shipping. I asked to confirm that I could have the watch and whether to send payment to the same account as I had previously used.
He confirmed this, and I sent payment and sent a screenshot of the transfer. He informed me that this was an old account and he did not use it anymore.
I understand he has many customers, but he did confirm that payment to the same account as before was ok and that is why I sent it.
The money hasn’t bounced back, and I have had very minimal communication in the past 4 days from sending payment - I’m not sure if the watch is coming to me, whether the payment will be returned to me etc.
Any advice would be great please, as I understand that this TD is very busy, but his communication is almost non-existent and the situation needs some communication to be resolved.
Sent from the RWI App