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Bad Quality Experience :( - Prof Steve Crystal for my ARF SD43 v3 Sea-Dweller

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    Bad Quality Experience :( - Prof Steve Crystal for my ARF SD43 v3 Sea-Dweller

    Hello, Since I see this forum as a platform for transparency and a variety of information, I would like to report my current process regarding my Prof´Steve Crystal conversion on my ARF SD43.

    I ordered the glass on August 3rd. directly from user rnrprof.

    The communication went well so far, Steve also answered my questions.

    The glass itself was then delivered to me about 20 days later (shipping to Germany). I then forwarded my watch and the new Crystal directly to User @JohnnyDepp.

    But then the disillusionment with service, unfortunately the Crystal is completely full of errors, very easy to see on the video:

    Here you can see it directly in the light - lot of spots on the coating:

    https://youtu.be/St4kq685_U0

    Second video is also exrem noticable, check the marks at 7:

    https://youtu.be/BdwHzLzTypQ

    There is definitely a defect in the AR coating - this is definitely not acceptable for the price of 200 dollars ... I wrote to Steve today and asked for a solution, I'll keep reporting how the process continues ...

    So if i get new, perfect one i will edit and update you about the final solution than

    #2



    Sent from my iPhone using Tapatalk
    Divers,Chronos and Coffee

    Comment


      #3
      Originally posted by mOrLoC89 View Post
      Hello, Since I see this forum as a platform for transparency and a variety of information, I would like to report my current process regarding my Prof´Steve Crystal conversion on my ARF SD43.

      I ordered the glass on August 3rd. directly from user rnrprof.

      The communication went well so far, Steve also answered my questions.

      The glass itself was then delivered to me about 20 days later (shipping to Germany). I then forwarded my watch and the new Crystal directly to User @JohnnyDepp.

      But then the disillusionment with service, unfortunately the Crystal is completely full of errors, very easy to see on the video:

      Here you can see it directly in the light - lot of spots on the coating:

      https://youtu.be/St4kq685_U0

      Second video is also exrem noticable, check the marks at 7:

      https://youtu.be/BdwHzLzTypQ

      There is definitely a defect in the AR coating - this is definitely not acceptable for the price of 200 dollars ... I wrote to Steve today and asked for a solution, I'll keep reporting how the process continues ...

      So if i get new, perfect one i will edit and update you about the final solution than
      You put Steve on Blast before you gave him a chance to fix the problem ?

      Nice going ....smh

      QFOAHDT

      Comment


        #4
        Originally posted by mOrLoC89 View Post
        Hello, Since I see this forum as a platform for transparency and a variety of information, I would like to report my current process regarding my Prof´Steve Crystal conversion on my ARF SD43.

        I ordered the glass on August 3rd. directly from user rnrprof.

        The communication went well so far, Steve also answered my questions.

        The glass itself was then delivered to me about 20 days later (shipping to Germany). I then forwarded my watch and the new Crystal directly to User @JohnnyDepp.

        But then the disillusionment with service, unfortunately the Crystal is completely full of errors, very easy to see on the video:

        Here you can see it directly in the light - lot of spots on the coating:

        https://youtu.be/St4kq685_U0

        Second video is also exrem noticable, check the marks at 7:

        https://youtu.be/BdwHzLzTypQ

        There is definitely a defect in the AR coating - this is definitely not acceptable for the price of 200 dollars ... I wrote to Steve today and asked for a solution, I'll keep reporting how the process continues ...

        So if i get new, perfect one i will edit and update you about the final solution than
        The way it is supposed to go is like this. Oh, my crystal is not right. Hey Steve can you provide me some options for this? If not, hey mods look at this evidence I have compiled and Steve is not working with me. Can you help? This is about as far as it goes. But let us say mods could not assist. They usually call out the vendor to make it right. If nothing is resolved you kindly ask if you can post your review and lack any of professionalism.

        you have skipped or ignored a lot. While I am sure this will end well you may end up on people's personal do not trade list for overreacting and swift judgement.

        Comment


          #5
          rnrprof has always done the right thing by me!
          I had an issue with a BH xtal and he immediately took care of the issue.
          i don’t agree with your course of action

          Comment


            #6
            I’m new Here and don’t have any bone in the fight but I could honestly say that Steve has been excellent in providing answers and helping me make the right decision on modifying my watches with that said SHIT happens and it’s how you handle the problem that makes you who you are , I think before posting the error you always give the benefit of the doubt for the person to make it right not viceversa .. Just my .2cents

            Comment


              #7
              These kind of posts seem like nothing more that a Reddit type blackmail ...

              and yeah, i see you are a member on Reddit too .

              Not surprising.


              Comment


                #8
                You can't fix stupid.


                But mods can put duckt tape over your mouth and muffle the sound of it.
                I like watches the same way I like my women.

                With big ass and titties.

                Comment


                  #9
                  sorry guys, but unfortunately I can't quite understand how you scream when you give free speech. It's not about complaining because the problem is not solved, I assume that! It's much more about the fact that a piece of glass for $ 200 can be checked briefly, maybe 10 seconds before it is shipped from the USA to Germany, the errors are immediately noticeable. I have a problem with that and whoever screams loudly here has to tape my mouth because I dare to question that, claiming the 10 seconds quality control before such an elaborate shipment would not be justified at the purchase price. I hope everything will be alright and I trust the dealer, so I am ready to run to the customs office again and pick up another glass - whatever. as written I will give an update if everything went well. if an open opinion is irritating, you should perhaps read on elsewhere :-)


                  Gesendet von iPhone mit Tapatalk

                  Comment


                    #10
                    Originally posted by mOrLoC89 View Post
                    sorry guys, but unfortunately I can't quite understand how you scream when you give free speech. It's not about complaining because the problem is not solved, I assume that! It's much more about the fact that a piece of glass for $ 200 can be checked briefly, maybe 10 seconds before it is shipped from the USA to Germany, the errors are immediately noticeable. I have a problem with that and whoever screams loudly here has to tape my mouth because I dare to question that, claiming the 10 seconds quality control before such an elaborate shipment would not be justified at the purchase price. I hope everything will be alright and I trust the dealer, so I am ready to run to the customs office again and pick up another glass - whatever. as written I will give an update if everything went well. if an open opinion is irritating, you should perhaps read on elsewhere :-)


                    Gesendet von iPhone mit Tapatalk
                    Perhaps go complain elsewhere!
                    You took the proper step in contacting rnrprof whom I know will resolve any issue! You had no right to post your BullShxx before he is given the chance to resolve.


                    Sent from my iPhone using Tapatalk
                    Divers,Chronos and Coffee

                    Comment


                      #11
                      Originally posted by mOrLoC89 View Post
                      sorry guys, but unfortunately I can't quite understand how you scream when you give free speech. It's not about complaining because the problem is not solved, I assume that! It's much more about the fact that a piece of glass for $ 200 can be checked briefly, maybe 10 seconds before it is shipped from the USA to Germany, the errors are immediately noticeable. I have a problem with that and whoever screams loudly here has to tape my mouth because I dare to question that, claiming the 10 seconds quality control before such an elaborate shipment would not be justified at the purchase price. I hope everything will be alright and I trust the dealer, so I am ready to run to the customs office again and pick up another glass - whatever. as written I will give an update if everything went well. if an open opinion is irritating, you should perhaps read on elsewhere :-)


                      Gesendet von iPhone mit Tapatalk
                      I should read on elsewhere ?

                      Freedom of speech is allowed here , which is why this post remains , but a little tact would be a welcome decision before you put someone on blast ...
                      QFOAHDT

                      Comment


                        #12
                        Originally posted by Raddave View Post

                        .
                        FIFY

                        Comment


                          #13
                          YTA
                          After running the NYC Marathon in aid of Dylan's wings of change, an autism charity, this year I will be competing in the the Umstead Ultra marathon running 50 miles in aid of them. New link to follow but you can read below about their work.
                          https://www.crowdrise.com/DylansWing...er/philbennett

                          Comment


                            #14
                            The invasion continues. Join the resistance.
                            Tucker seems to be fallen into a pit of ignorance - Cavemax

                            But in this underworld of rep watches,it is clear that the normal thing is to play with the luck of the Seller's roulette - j.m.mozos

                            I wanted this omega so bad :/
                            I opened the box and got a star wars shampoo...cookienc10

                            Comment


                              #15
                              Originally posted by Tucker View Post
                              The invasion continues. Join the resistance.

                              Comment

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