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Wouldn’t buy here again.

gtstricky

Do not accept unsolicited offers
14/6/23
6
3
3
USA - pA
Ordered 2 watches 6/22 and received them 10/25.

The TT DJ seems great.
The Seamaster (ZF) looks good but the time cannot be set. Hand moves about 5 minutes and then crown spins with no movement. Reset crown and wait a few minutes and it will do the same thing again. 4 months wait and I am holding an expensive paperweight. No email response from Lucy.

 

Thatwatchguy

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9/7/17
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I too did not have a great experience with Lucy and would never use them again.

Lots rave about the superior QC and ability to source but I got taken for a ride as it looks like you did.

Nice to have the feedback both positive and negative so people can decide who to buy from.

Hopefully you can resolve with them
 
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truetime168

Trusted Dealer
Trusted Dealer
18/5/13
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Oh,friend,sorry for reply you late,I didn't work on weekend later,so missed your email,
I replied you via email just now already,

for the DJ,I am glad that you like it,it's a nice watch indeed,
and for the Omega problem,real sorry for hear about it,

in fact,for this order,all the delay caused by this Omega,
in the previous emails before send this package out,I have told you all situations of this watch already,
send you pics,and explained all QC problems,etc on the ones I got,
this SMP from ZF is a nice watch indeed,but ZF's QC always not too good,
I rejected the ones I got again and again,finally,I got one which I feel it's good,
with aligned bezel,good amplitude,but only one small problem,

the lume of hour hand is not even,in fact,this problem is very common in ZF's watches,like their SMP 300,Tudor Black bay,
it's hard to see this problem in pics,and it won't affect the watch work also,I think to most dealers,they will ignore it and send it out directly,

I took pics via special angles,showed you and told you this problem,I want to solve for you still before send it out,
for the previous one I rejected at before,the amplitude of it is not good,but the lume of hands are very good,

so I took these 2 watches to my watchsmith,let him replace the hands for me,combined them to a better one for you,

after I got it back,I tested it for a few days again,all seems good,then send them to you,

so friend,from the situation you described,I thought it's my watchsmith didn't install the hands well,
so after the shake in the shipping way,the hands loose later,

when I tested it for you,I just wind it,and put it on my desk to test it,and usually,my watchsmith install these hands well at before,
so I didn't aware will have this problem happened,real sorry for it,

the dates jump,the movement of it should be all ok,so I think just need reinstall the hands,then it will be ok,

friend,if you need,you can send it back to me,I will let my watchsmith to reinstall the hands for you,then resend it to you for free,
you can reply me via your emails also,thank you,

just real sorry for bring you this trouble,all things I did,I just want to make it better and better before send it to you.

Regards
Lucy
 

gtstricky

Do not accept unsolicited offers
14/6/23
6
3
3
USA - pA
Oh,friend,sorry for reply you late,I didn't work on weekend later,so missed your email,
I replied you via email just now already,


Regards
Lucy
I reponded last week that I wanted to send it back for repair but haven’t heard from you. I need your address. It is not the hands. Seems to be an issue with the stem.