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What I do - Terms - Price list

Natas78

Trusted Watchmaker
Vendor (Watch Repair)
Patron
Certified
21/8/11
4,015
2,078
113
EU
Please read the following terms before sending me your watch or commissioning me to do a build:

Everyone must agree to this (among other info) :​

You can contact me through the forum DM, email or whatsapp if you have my number or I gave it to you.

My preferred way of communication is Whatsapp.

Turnaround time is quite short compared to most : I try to start on a new arrival within 1-2 weeks, completion within 1-2 weeks after I start, unless I am waiting on parts or if the customer decides anything that will prolong turnaround.

For a custom watch build, I will give an approximate date, but no guarantees whatsoever that the watch will be done by then.

Every watch I build holds many different parts from many different suppliers, so a delay is always possible, even likely.
Those parts then need to be modified, test fitted, evaluated and finally assembled.
It takes time and I don't do deadlines on custom builds.

No refunds will be given, any demands are to be made clear when commissioning me to do the build and I have to agree.

Going silent is not something you can expect from me, I am very approachable and straightforward.

Next to (Gen & Rep) Watch Repairs I build Vintage watches, filling the price gap between cartel and VN builds with high quality, custom built and engraved watch parts.

Some general Rules:
  1. The price I quote is just an estimate, surprises are common when working on reps.
  2. I don't source parts, customers are responsible to do research and to source whatever they want me to install before sending a watch.
  3. My service fee does not include new movement parts that need to be replaced during the service.
  4. During service/repair I will replace parts up to a small amount (+/- €60) if the price of parts is higher i will contact you.
  5. Included in full service is a strip down of the movement, replace worn out or broken parts, clean, re-build, oiling and regulation on timegrapher.
  6. After (rep) movement is serviced there is a slight possibility it won't run to an acceptable standard. If that is the case i will work with you to find a solution. (New movement swap for example) But this will have to be paid for. ( Inspection cost of old movement and swap cost of new movement)
  7. Replica movements are not manufactured to the same standard as genuine. I try my best to regulate them to -10s/d / +10s/d.
  8. Date change -10min/+10min midnight.
  9. Any movement, I replace, will be added to my parts bin, if you want it back please inform me about it in the note you send with the watch.
  10. Waterproof test* - greasing all the gaskets with premium moebius gasket grease and waterproof test to 3/5/10atm*
  11. Even if the watch pass waterproof test i wont guarantee that it is water resistant. Those are reps and there is always a risk so please keep that in mind.
  12. I will cover the watch with a 3 month warranty when serviced as standard.
  13. I wont cover shipping cost on any warranty work (back and forth). Customer is responsible for any shipping cost and insurance.
  14. I don't offer refunds on serviced movements even if they wont work properly after servicing, I will try to fix it instead or work with you on a replacement.
  15. My turnaround time is 1-4 weeks, but might take longer depending on my work load, and please understand there is life behind watches so things can take longer. If you want rush service or cant wait, please contact someone else. I'm working on a lot of projects at once so updates are done when they are available. Please don't ask and wait patiently.
  16. I do not cover any water damage, swim at your own risk.
  17. I don't cover a broken insert during installation or removal, those are fragile pieces especially custom/replica inserts.
  18. Dial shaving - this is super delicate work and might result in dial damage, while i have skill, tools and knowledge it's possible the dial will be damaged, i only accept dial shaving work if customer won't hold me responsible for the damage.
  19. I don't offer (gold) plating of any kind.
  20. If there are any problems with the watch due to my work I'll try to fix it and please inform me about it via our preferred communication method.

WARRANTY - I will do my very best to perform quality repair on your watch. However i cannot guarantee unreliable replica or custom parts that are not made to Swiss standards. Please be realistic. If the fault is a result of my service i will fix it. I cannot be held responsible if the fault is the result of poor manufacturing.

Warranty work covers labor and not replacement parts, and is void if modification or repairs are done by someone else during warranty period.

Deviations in regulation are not covered by warranty. Clone movements are simply not build to Swiss standards.

Any evidence of tampering voids the warranty.

Warranty exclusions: abuse, shock, water damage.

Bracelets, crystals crowns, stems, bezels, inserts, balances are not covered by the warranty.

NOTE: Please keep in mind replica or custom watches are manufactured to much lower standards than their genuine counterparts and even serviced movement can break or not perform as good. Custom or replica movements are also a lot more difficult to work on. Please be reasonable with expectations, i always do my best. If for any reason movement won't work as should after service I'll try my best to fix it. If for some reason i decide its not cost effective to fix it i will suggest movement swap which i shall do for free but parts have to be covered by customer.

Sending me your watch you automatically agree to these terms.



--- Pricing ---

(Prices are not final and can change at any time, old work orders will be charged a with a current prices)

  • Full tear down and service:
  • - 2824/2836/6497 €250
  • - 3130/3135/3185/3186/3235 €320
  • - 4130/4131 €410
  • - Movement inspection - €75
  • - Movement regulation - €45
  • - Movement swap - €120
  • - Dwo installation/regulating - €100
  • - Dial installation - €100
  • - Resetting hands - €75
  • - Crystal installation - €100
  • - Crystal installation CF GMT €100
  • - Insert installation - €75
  • - Insert installation CF GMT €100
  • - Plastic crystal repolishing - €30
  • - Case repolishing/rebrushing - €150 (+)
  • - Bracelet repolishing/rebrushing - €150 (+)
  • - Case tube retapping - €75
  • - Stem replacement - €25
  • - Rotor silencing - €40
  • - Keyless reset - €75 (parts are extra if needed)
  • - Dial shaving* - €100
  • - Markers reattaching €75
  • - Hand tube tightening €25
  • - Broken screw extraction - €75 (+)
  • - Strap/bracelet change - €15
  • - Ultrasonic bracelet cleaning - €25
  • - Custom build or modding - price to discuss.
---Shipping---

All the watches and parts MUST be sent with a piece of paper enclosed with the following information:

  • -Your name
  • -Return shipping address
  • -Forum or Reddit username
  • -Work requested
  • -Email address
  • -Phone number
Please print the note on a printer or write as clearly as you can so that there is no mistakes.

Please send watches in bubble wrap or other disposable package.

I will not return watch boxes that wont fit a small flat rate box. (22 x 12 x 3cm)

Watches will be send back using UPS standard mail securely packed and the cost to ship it back depends on your location.

I ship UNINSURED unless you notify me in the note shipped with the watch.

I don't take any responsibility of the lost package during the shipping or any damages, this include shipping to me and back.

I have extensive surveillance around my place so i know if anything was delivered or not.

You as the customer assume 100% of the responsibility of shipping and return shipping for service and warranty work.





---Payment---

  • Payment for the work is done after completion.
  • Payment have to be made in full before I ship the watch back.
  • Accepted payment method is PayPal friends and family, Wise or Bank transfer
  • Payment is required in reasonable time after work completion, balances not paid within 3 months after work has been finished may result in selling of the watch or other parts to recoup costs.


If you have any questions please let me know.

My contact email address:

[email protected]

Please also add my email as trusted email address to prevent it going to spam/junk.

By sending me your watch or commissioning me to build a watch you automatically agree to all of the terms listed here.
 
Last edited:

Riverwind85

Active Member
26/4/18
439
208
43
Thanks for sharing.
Straight question can you engrave, or know someone that can, case sets and movement parts?


Inviato dal mio iPhone utilizzando Tapatalk
 

Natas78

Trusted Watchmaker
Vendor (Watch Repair)
Patron
Certified
21/8/11
4,015
2,078
113
EU
Riverwind85
Hi, case sets : No
Movement parts: Yes, bridges and such
 

Riverwind85

Active Member
26/4/18
439
208
43
Thanks!
I’ll write you a mail!


Inviato dal mio iPhone utilizzando Tapatalk
 

ady

Getting To Know The Place
5/2/20
29
2
0
UK
Hi I recently bought a panerai sub with gold plating,i guess its not actual gold because of the price I paid,would it be posible to remove the gold to get the originsl finish?Cheers..Ady
 

Natas78

Trusted Watchmaker
Vendor (Watch Repair)
Patron
Certified
21/8/11
4,015
2,078
113
EU
Hi I recently bought a panerai sub with gold plating,i guess its not actual gold because of the price I paid,would it be posible to remove the gold to get the originsl finish?Cheers..Ady

Hi, this is not really a possibility, I can give it a long lasting brass coating so it looks like a bronzo, but that's about it :)
 

ady

Getting To Know The Place
5/2/20
29
2
0
UK
Ok but bronze is a bit too much bling for me also, I'll put it down as an impulse buy and see if it sings to me later down the line.thanks Ady
 

CaptainSplash

I'm Pretty Popular
11/8/19
1,457
1,618
0
Hi there, I've been a fan of yours for a while on Flickr, so happy to see you here! I am keen on getting a few pieces that are in regular rotation serviced (Gen and Rep), post the current madness, and it would be a honor to get my watches checked over by you.
 
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Yourlefttoe

Active Member
19/4/13
306
9
18
Congrats on your own section!
Im looking forward to working with you once this coronavirus situation has settled down a bit!
 

rep2016

Known Member
7/2/16
106
9
18
Hi, congrats on your section! Out of curiosity, do you do any dial work? I have some vintage watches that I want to have serviced including cleaning/changing the appearance of the dials.


Sent from my iPhone using RWI
 
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terteronly

Banned member, the goat does not approve
Banned
19/1/20
141
13
0
Hi and congrats mate.
do you mod Patek Philippe 5711,5712 or just Pam?
 

DevilishRogue

Do not accept unsolicited offers
29/4/20
8
3
3
Hi, congrats on your section! Out of curiosity, do you do any dial work? I have some vintage watches that I want to have serviced including cleaning/changing the appearance of the dials. RWI

I'd be really interested in getting some custom dial work done too if that is something you do, KS?
 

vdusanv

Renowned Member
16/1/15
927
74
28
Hi, I am looking for Omega Planet Ocean dial 45.5 UPO (non ceramic) , ETA feet. My be there is something left in yours boxes :):), or know someone where I can find it.

Thanks for help
 

WILLIAK

Getting To Know The Place
18/5/19
45
1
8
Hi, I bought some gen parts to replace on my noob gmt v11, is that something you can do?
1) Bezel/insert
2) Dial
3) Hands
4) VR3185 movement
5) Crystal
6) DW



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Jammydodger79

Active Member
15/10/18
310
107
43
Lovely work on those builds Natas78 I must keep a close eye on your "for sale" ????

Really like the comando and a couple of others you have shown.
 
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Natas78

Trusted Watchmaker
Vendor (Watch Repair)
Patron
Certified
21/8/11
4,015
2,078
113
EU
hello Natas78 are you able to repair and service PAM p.3000 superclone?

No need to email me and post here, you will get your answer, amigo.
Just replied to your email few minutes ago


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rec.127

Do not accept unsolicited offers
12/7/18
6
1
3
Do you offer waterproofing of PAM960 Carbotech VSF 42mm? I‘m really into buying that watch but without waterproofing it feels like nonsense to me owning a divers watch