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watch not delivered

Rickd

Do not accept unsolicited offers
9/10/24
4
4
3
I have paid and ordered a watch nearly three weeks ago, tracking number was received. the correct address was given and the watch was delivered to an unidentified location with a completely different zip code as the one I sent, 0 response from anyone on this issue at this time. I will post again if I hear anything else
 

Reaps

Learning something new everyday....
25/9/22
5,945
16,072
113
What email, what website did you use? Those are hall marks of using a scam Intime website.
 
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Rickd

Do not accept unsolicited offers
9/10/24
4
4
3
What email, what website did you use? Those are hall marks of using a scam Intime website.
I purchased from the link directly on the forum, I believe I will hear back, most likely an issue with transit and not Ryan from intime directly
 
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Reaps

Learning something new everyday....
25/9/22
5,945
16,072
113
I purchased from the link directly on the forum, I believe I will hear back, most likely an issue with transit and not Ryan from intime directly
Just post it for us to double check thanks
 

kavorca1

cosa nostra for life.
Supporter
12/5/20
2,488
3,208
113
SoCal
Give em time to respond and if your patience wears thin, you may wanna open a help ticket.. of course you joined rwi BEFORE you placed the order…right?
 

P..DR..D

Legendary Member
Staff member
Moderator Sales
Certified
12/1/21
23,193
23,924
113
Éire
Please do not raise a HDT.
By your own admission, it looks like you ordered pre-joining, so RWI will not assist.

But if you ordered from the correct Intime, you will get your watch, or if what you say is true, and you have proof of it, you should receive a replacement.

Best of luck
 

Feefo

CEO, Vaselume (TM) Corporation
Staff member
Moderator Sales
Certified
8/5/22
16,989
41,088
113
EU
Happened to me as well with another TD. Showed them tracking evidence with delivery in US instead of EU, they sourced another one. Simple.
Sometimes orders just get mixed up. Give them time to respond, it can take a while, but no reason for concern at all.