Good day,
placed an order for a VSF Omega Aqua Terra with Hont two days ago. Paid via bank transfer (money went to his account from Lithuania) and after a short time received the first pictures of my watch. Unfortunately, to my disappointment, I found that the Omega logo on the dial was completely crooked. RL given and a short time later received pictures of a new watch. Surprised I then noticed that the watch again has exactly the same problem with the logo. Unfortunately gave RL again and asked nicely if we could try a third time. He said he had nothing more in stock. I then issued an order for a refund. He agreed and asked me what type of refund I wanted to take advantage of. I wrote PayPal and got no answer from him (I read that he doesn't do this via PP)
To shorten the wait a bit as Hont's response times can stretch over days/weeks: Do any of you know what bank details TD needs from me to do a refund? I also tried to switch to Wise, but found out that you can't receive money from China in Germany (I am from Germany). Otherwise I would have just sent him a link where he could send me the money. Do any of you have experience with refunds with Hont? Do you know any other refund methods I can use with him? How should I go about this?
Thanks for your help
placed an order for a VSF Omega Aqua Terra with Hont two days ago. Paid via bank transfer (money went to his account from Lithuania) and after a short time received the first pictures of my watch. Unfortunately, to my disappointment, I found that the Omega logo on the dial was completely crooked. RL given and a short time later received pictures of a new watch. Surprised I then noticed that the watch again has exactly the same problem with the logo. Unfortunately gave RL again and asked nicely if we could try a third time. He said he had nothing more in stock. I then issued an order for a refund. He agreed and asked me what type of refund I wanted to take advantage of. I wrote PayPal and got no answer from him (I read that he doesn't do this via PP)
To shorten the wait a bit as Hont's response times can stretch over days/weeks: Do any of you know what bank details TD needs from me to do a refund? I also tried to switch to Wise, but found out that you can't receive money from China in Germany (I am from Germany). Otherwise I would have just sent him a link where he could send me the money. Do any of you have experience with refunds with Hont? Do you know any other refund methods I can use with him? How should I go about this?
Thanks for your help