- 20/2/14
- 471
- 222
- 43
Alex recently saved my problematic ZZF no date.
The watch arrived in 2021 DOA from Sead. Sead went above and beyond in footing the bill for another well-known RWI member to repair it. Despite these efforts, it has unfortunately remained hit and miss. The watch came back from the aforementioned RWI member, but stopped working again 1 hour after receipt. So back it went the same day, before finally being returned to me a few weeks later. It was working...Hooray! ...However, that wasn't the end of the drama, and after a couple of months of light use, the movement started making an awful rattling/grinding sound before stopping working altogether. At that time I contacted the same RWI member, to enquire If I could pay for him to repair the watch, but unfortunately, I did not get a response to any IMs or emails.
On the verging of cutting my losses, I decided to try one more time, and was lucky to find 52 degrees!
From the start, Alex was brilliant. Responsive, professional, and very clear with all instructions. I sent him my watch, and less than a month later, the watch was fixed and sent back to me. The watch is working and without any issues. He solved whatever problem it had, and all with a fantastic service.
I highly recommend 52degrees and the service he offers. First class.
Thank you again!
ZD82
The watch arrived in 2021 DOA from Sead. Sead went above and beyond in footing the bill for another well-known RWI member to repair it. Despite these efforts, it has unfortunately remained hit and miss. The watch came back from the aforementioned RWI member, but stopped working again 1 hour after receipt. So back it went the same day, before finally being returned to me a few weeks later. It was working...Hooray! ...However, that wasn't the end of the drama, and after a couple of months of light use, the movement started making an awful rattling/grinding sound before stopping working altogether. At that time I contacted the same RWI member, to enquire If I could pay for him to repair the watch, but unfortunately, I did not get a response to any IMs or emails.
On the verging of cutting my losses, I decided to try one more time, and was lucky to find 52 degrees!
From the start, Alex was brilliant. Responsive, professional, and very clear with all instructions. I sent him my watch, and less than a month later, the watch was fixed and sent back to me. The watch is working and without any issues. He solved whatever problem it had, and all with a fantastic service.
I highly recommend 52degrees and the service he offers. First class.
Thank you again!
ZD82
