Hi so I see a lot of people posting on here and other forums about how great andrew is and how trustytime is so trust worthy. I've never purchased a Rep before and with that based off of the reviews I've seen online I decided to go ahead and purchase from trusty. I purchased a Noob Day date 40 yellow gold with silver dial, a Rolex box and tools for resizing. Total I spent was $580 shipped. After I checkout I got the email and they sent me the Paypal link to make the payment and payment went through and I emailed the transaction ID to andrew and he confirmed it. After a couple days he emailed me and told me the watch I ordered was out of stock and that the factory is yet to get back to him. He sent me the whole email saying about the raids and what not which I then gave it a couple of days until I decided I just want a refund. He told me he had already shipped out the box and tools I ordered so I could only get a refund for the watch which pretty much is useless if I don't even have the watch but I was like ok whatever give me my refund for the watch. So he pretty much already took my money for the rolex box and tools and the $35 shipping which is useless because I'm getting the refund for the watch and since I gave him that break and didn't make a big deal about returning the box and tools which I should of he then told me give him 24-48 hours for the refund and he said it'll be sent back to my paypal. I emailed him after day two asking for my refund and he then said he will update me and how it is a busy time period for them and whatever and I told him ok well you said 24-48 hours for my refund and its been two days and all he could say is "I will update you, thanks". It has now been 4 days almost 5 and now they have stopped replying to my emails. I am so absolutely stressed about this whole experience as I really trusted the fact that this won't happen but now its starting to look like I just lost $400, $580 to be exact if I don't even get the box and tools he said he shipped. Can someone please tell me what I should do at this point because right now I am getting no replies from them and Im just sitting here with regret.