For several months now, I've been checking out this forum and thanks to all the contributions here, in the past 3 months, I have made several purchases. The last 3 have been from Trusty - Andrew.
He runs such a well organised outfit, always ready to provide answers my sometimes long emails asking all kinds of questions. What makes him such an awesome TD is that he (and his team, i assume) would always reply within a day, main communication is always via email, orders made through the website and checked out that way. Shortly after, a confirmation and email will be sent to guide you on payment options. At most times, replies are usually under 2 hours. This gives a lot of confidence and makes the whole buying experience a wonderful engaging one. I almost wonder whether they even sleep and how they manage to cater to different time zones around the world!
In my last 3 purchases:
From wire receipt confirmation QC - just about 6 days (really depends on which models you go for)
QC greenlight to shipping and arriving at doorstep - 7 to 10 days
All in all it takes about a total time of under 2 weeks to have it sent within SEA.
The best part is during the QC, the amplitude is within range and I have gotten 2 watches where the reading is +/- 0 s/d. And in receiving it, it absolutely holds true to its accuracy! Super!
The experience with Trusty is just awesome it is making it a very addictive process. As they say - sometimes it is the process of buying, rather than having bought it!
I'd be back for more to support Andrew and his team. Kudos and thanks to Andrew/ team. So many reasons why they continue to hold up to the name - Trusty.
He runs such a well organised outfit, always ready to provide answers my sometimes long emails asking all kinds of questions. What makes him such an awesome TD is that he (and his team, i assume) would always reply within a day, main communication is always via email, orders made through the website and checked out that way. Shortly after, a confirmation and email will be sent to guide you on payment options. At most times, replies are usually under 2 hours. This gives a lot of confidence and makes the whole buying experience a wonderful engaging one. I almost wonder whether they even sleep and how they manage to cater to different time zones around the world!
In my last 3 purchases:
From wire receipt confirmation QC - just about 6 days (really depends on which models you go for)
QC greenlight to shipping and arriving at doorstep - 7 to 10 days
All in all it takes about a total time of under 2 weeks to have it sent within SEA.
The best part is during the QC, the amplitude is within range and I have gotten 2 watches where the reading is +/- 0 s/d. And in receiving it, it absolutely holds true to its accuracy! Super!
The experience with Trusty is just awesome it is making it a very addictive process. As they say - sometimes it is the process of buying, rather than having bought it!
I'd be back for more to support Andrew and his team. Kudos and thanks to Andrew/ team. So many reasons why they continue to hold up to the name - Trusty.