The short of it is that TB is excellent. I scheduled my appointment a year in advance (not sure what the timelines and availability are now, but he was swamped in 2022), but everything moved quickly when he reached out to kick things off about a week before my scheduled time.
Highly communicative, Trevor sent photos of progress and issues all along the way, answering questions and providing transparent pricing information that may affect my final invoice - he also provided recommendations and let me make some of the calls for whether or not I wanted to have something replaced.
Return shipping was also quick and the rep was packaged well, and I got back my rep in great working and glittery condition.
Thanks, Trevor! I hope to send many more pieces your way.
Highly communicative, Trevor sent photos of progress and issues all along the way, answering questions and providing transparent pricing information that may affect my final invoice - he also provided recommendations and let me make some of the calls for whether or not I wanted to have something replaced.
Return shipping was also quick and the rep was packaged well, and I got back my rep in great working and glittery condition.
Thanks, Trevor! I hope to send many more pieces your way.