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The Lost Package - Thanks to Andrew from Trustytime!!!

Remy Martin

Do not accept unsolicited offers
25/7/20
1
1
0
I would like to thank Andrew from Trustytime for the outstanding service.
GLS had lost a package with a watch and after much back and forth it could
not be found. As a recipient, I was also unable to make a complaint to GLS
or the Royal Mail. The watch was gone ...

Andrew graciously sent me a new watch that arrived 3 weeks later. I just had
to pay for shipping. I think that's very fair and I will continue to buy
from Trustytime. I hope my experience can help one or the other. Thanks
Andrew !!
 
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trustytime

Trusted Dealer
Trusted Dealer
3/4/16
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Hi,

Thanks for your trust and patience in Trustytime being able to resolve the issue for you. =)
 

kavorca1

cosa nostra for life.
Supporter
12/5/20
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SoCal
I wonder how many of our watches actually get "lost" or "confiscated"? I bet there are many customs and delivery guys wearing rep watches. glad that Andrew worked things out with you. I always buy from trusty time too.