They send me a broke watch and want me 2 wait until they find a solution for my problem
swss.cc is a 1a scammer site. I would know, because I ordered my first 2 reps from them (a Pro-Hunter Submariner and PH Daytona, each MUCH(!) too expensive, very decent high end quality though, like from our TD's here - but the first SubC was snatched by customs and they were very(!) lame in sending a new one with new excuses every single day, until I forced them to do it...)
=> So, did you pay with credit card by any chance? If so, my advise would be to order your cc company to refund you the whole stuff, because you never received anything from them. Then tell them that you did this and that you expect them to deliver a new watch until date XY. When you get the new watch, you will send the old watch and pay the money. After you got the new watch, send them whatever our TD's would charge you for the same watch, and let them know why...
Just my 2 cent. That's no legal counseling though