- 21/9/20
- 10
- 0
- 1
Hey Erveryone,
Bought a Rolex Submariner 114060 No Date Black Ceramic ZZF 904L 1:1 Best Edition on SS Bracelet VR3130 V3 at JTIME and a Rolex BOX.
Not very happy with the process until now. Communication through Whatsapp is good (Customer Servicer) but Sales is not the best responding and giving feedback.
- 27th October - Placed the order for the watch - to send it through UK to Austria
- 29th October - Paid the watch through TransferWise
- 1st November - Placed the order to the BOX - including extra to send the order through UK
- 3rd November - Paid the BOX
- 5th November - Received the QC photos
- 6th November - GL the watch
- 7th November - Received the notification that watch was sent
- (several emails exchange asking for tracking numbers)
- 13th November - can’t send the watch to Austria - and asked if fine from my side to send it through UK (which was the option I paid for from the very beginning)
So, still waiting for the developments. Hopefully it will be sorted soon.
Will keep you guys posted about my experience.
Thanks!
Best,
Hélio
Bought a Rolex Submariner 114060 No Date Black Ceramic ZZF 904L 1:1 Best Edition on SS Bracelet VR3130 V3 at JTIME and a Rolex BOX.
Not very happy with the process until now. Communication through Whatsapp is good (Customer Servicer) but Sales is not the best responding and giving feedback.
- 27th October - Placed the order for the watch - to send it through UK to Austria
- 29th October - Paid the watch through TransferWise
- 1st November - Placed the order to the BOX - including extra to send the order through UK
- 3rd November - Paid the BOX
- 5th November - Received the QC photos
- 6th November - GL the watch
- 7th November - Received the notification that watch was sent
- (several emails exchange asking for tracking numbers)
- 13th November - can’t send the watch to Austria - and asked if fine from my side to send it through UK (which was the option I paid for from the very beginning)
So, still waiting for the developments. Hopefully it will be sorted soon.
Will keep you guys posted about my experience.
Thanks!
Best,
Hélio