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Second order with Trusty

karel24

Do not accept unsolicited offers
8/12/21
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Started mid april this year with my second order with Trusty

December last year i made my first order (IWC-portugieser) with him,
UK-shipment, overall very smooth, good quality, happy !!

Second order, omega planet ocean, trusty was confronted with raids on factories so we got a delay, no blame for trusty.
Everything got fine and after a delay the order was sent. (UK-shipment)
Unfortunately, due to this first delay, we went into the new VAT-regulation and so our order which came now from the UK
was held at Belgian customs.
After plenty administration with them, they send it back to the UK.
Didnt get an opportunity to pay customfees, they just send it back to sender.
Got lost for about 2 months between Belgium and the UK, to my surprise it finally turned up again last week.

Certainly no blaim for trusty or his contact in the UK (thanks Marc !!!), custombehavior in Belgium is quite odd.
Trusty was very helpfull at all times and provided as much information as they could, so did his UK-adress which
made quite an effort to get things moving again.

Today UK-shipment has found a new way to send things to the rest of Europe, runs smooth for the moment.

Have already a few gen Omegas which are mostly my dailys and which have bombprove quality.
Quality of this Planety Ocean is compared with my gens very good.

So finally a good end.
Never despair when getting delays !!