My fourth acquisition from Ctime was a Rolex Submariner 40mm 116619LB, sourced from Clean Factory. As with my previous purchases, Liana's exceptional assistance and unwavering patience proved invaluable. She meticulously addressed each of my queries and concerns, demonstrating remarkable thoroughness and a keen attention to detail. Her professionalism was perfectly complemented by a warm and approachable demeanour, immediately allaying any anxieties I might have harboured regarding the transaction. I extend my sincere gratitude for her support; her dedication to customer service ensured a thoroughly positive experience. I wouldn't hesitate to recommend Ctime, and specifically Liana's expertise, to others. The timepiece itself is quite simply breathtaking; its exquisite craftsmanship and timeless design are truly captivating.
To spare you unnecessary detail, I have summarised my recent Ctime purchase in the concise timeline below. This highlights the key stages of my transaction, from initial enquiry to final delivery.
Timeline of Ctime Purchase:
19th February 2025:
I placed an order for a Ctime watch, settling the payment via Wise. Later that day, I received a WhatsApp message from Liana confirming receipt of my payment. The Wise transaction was processed and confirmed almost instantaneously. I was pleased with the speed and efficiency of the payment process.
21st February 2025:
Liana meticulously sent ten photographs and two videos for quality control (QC). The watch appeared to be in excellent condition in the images and videos provided, so I promptly approved the QC. The thoroughness of the QC process reassured me about the quality of the product.
23rd February 2025:
Liana kindly provided me with the tracking number and a web link to monitor the progress of my shipment. This proactive communication was greatly appreciated.
24th February 2025:
The parcel was dispatched, and the tracking information was promptly updated on the courier's system. I was able to monitor its journey with ease thanks to the readily accessible tracking information.
28th February 2025:
The parcel arrived! Upon carefully opening it, I was delighted to find my Ctime watch in perfect condition, precisely as depicted and described in the order. The watch was beautifully packaged and arrived undamaged.
As with my previous purchases, I am exceptionally pleased with the entire purchasing experience, from the initial order placement to the final delivery. Liana's outstanding customer service throughout the process deserves particular commendation. Her prompt responses, attention to detail, and clear communication made the entire transaction smooth and stress-free. I would wholeheartedly recommend this vendor to others.
To spare you unnecessary detail, I have summarised my recent Ctime purchase in the concise timeline below. This highlights the key stages of my transaction, from initial enquiry to final delivery.
Timeline of Ctime Purchase:
19th February 2025:
I placed an order for a Ctime watch, settling the payment via Wise. Later that day, I received a WhatsApp message from Liana confirming receipt of my payment. The Wise transaction was processed and confirmed almost instantaneously. I was pleased with the speed and efficiency of the payment process.
21st February 2025:
Liana meticulously sent ten photographs and two videos for quality control (QC). The watch appeared to be in excellent condition in the images and videos provided, so I promptly approved the QC. The thoroughness of the QC process reassured me about the quality of the product.
23rd February 2025:
Liana kindly provided me with the tracking number and a web link to monitor the progress of my shipment. This proactive communication was greatly appreciated.
24th February 2025:
The parcel was dispatched, and the tracking information was promptly updated on the courier's system. I was able to monitor its journey with ease thanks to the readily accessible tracking information.
28th February 2025:
The parcel arrived! Upon carefully opening it, I was delighted to find my Ctime watch in perfect condition, precisely as depicted and described in the order. The watch was beautifully packaged and arrived undamaged.
As with my previous purchases, I am exceptionally pleased with the entire purchasing experience, from the initial order placement to the final delivery. Liana's outstanding customer service throughout the process deserves particular commendation. Her prompt responses, attention to detail, and clear communication made the entire transaction smooth and stress-free. I would wholeheartedly recommend this vendor to others.