And his prejudice makes him assume that the Puretime here must be the same "Puretime" that scammed him.
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PURETIME ORDER.
- Thread starter jacobnatoli
- Start date
Giammy
Day-tune
- 3/9/23
- 565
- 386
- 63
@jacobnatoli please help us understand, we might help you…
Give us the exact website link you’ve used
Give us the exact website link you’ve used
Please provide to us the order number and if possible screenshot of the email you contacted with so that we can double check from here.
I just had a look and it seems to be our order by browsing the same namejacobnatoli. Is your order number 292567?
The tracking number we provided is correct and valid. It's not fake
The original address we shipped is also correct as the invoice shipping company provided. If you didn't recieve it, please double check with post office and if they can provide any proof or picture of where they put the package. We will ask our shipping company to investigate, thank you
The tracking number we provided is correct and valid. It's not fake
| 9200190379041402276064 |
The original address we shipped is also correct as the invoice shipping company provided. If you didn't recieve it, please double check with post office and if they can provide any proof or picture of where they put the package. We will ask our shipping company to investigate, thank you
I love this Forum and I used the TD website in this Forum. I have been emailing for weeks about this order with Maria and Elena. I have screenshotted my order and the delivery package. The package has the correct tracking number, but it isnt even the correct name of the person or the address. and then when USPS found the package and delivered it yesterday, there was just a stuffed animal. I am not on here to bad mouth them, as I was hoping for a great experience.
Admin edit - your name and address removed....
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This was the package that was then delivered with the correct shipping number but incorrect name and address.
**Mod edit: personal data redacted
**Mod edit: personal data redacted
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Be more careful, don't share personal information.
This was the package that was delivered. Correct tracking number but the name is not my name and the address was not my correct address. I 100% purchased from the correct website.
***Mod edit: personal data removed
***Mod edit: personal data removed
Last edited by a moderator:
Did you look inside the stuffed animal?
We checked from our side and with shipping company as well. Everything is correct from China to US. We suspect the mistake happens when US customs handed it over to USPS because they repacked it with a different bag . This happens to a few packages recently. In this case, we can reship or refund your order. Just let us know your decision through emails
Thank you