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River- Excellent Customer Service

zdraste_vam

Getting To Know The Place
16/4/09
26
0
0
Ordered 005 panerai clock from river. Made PP payment on June 1; received a confirmation on June 2; the clock arrived on June 5.

Unfortunately the clock wasn’t working. I contacted river on June 6; received an immediate reply with some suggestions. The clock still didn’t work. On June 7 River promised to send a replacement clock. On June 11 I received the replacement clock and it works perfectly.

Great customer service!!!