Purchased - Need help for payment

[avik_sen]

Hi,
I purchased a watch. Have sent emails requesting changing mode of payment from bank transfer to credit card as all my previous purchases from pure time is by card and its quicker. Sent multiple emails. No response.

My order #100286646​

 

[puretime]

Thanks for your order. We will try to get back to you as soon as possible

 

[avik_sen]

Thank you you

 

[That_London_Bloke]

I had to laugh at myself. When I read the title I thought you were short & wanted us to chip-in with a few dollars

 

[avik_sen]

Paid and all sorted. Looking forward to the QC pics. Thanks a lot.

 

[puretime]

That's great, thanks. Please wait for QC

 

[avik_sen]

Order no - 100286646
I have not yet received my watch. Not getting any update. Can someone please let me know whats going on?

 

[avik_sen]

Order no - 100286646
I have not yet received my watch. Not getting any update. Can someone please let me know whats going on?

Just received it. Please ignore. Thank you for the amazing watch.

 

[Karbon74]

Just received it. Please ignore. Thank you for the amazing watch.

Hopefully next time you will remember what this works and be patient. Very patient.

 

[Plaasbaas]

Order no - 100286646
I have not yet received my watch. Not getting any update. Can someone please let me know whats going on?

Nothing wrong with asking the TD questions in general, but every single message and question blocks their resources for everyone else. These are no worldwide operating enterprises with a customer support team of 100's of people. Sometimes it's a one man show that has to deal with 100's of messages of the "unnecessary" sort per day. Like yours where the watch arrived a couple of hours after your request to investigate. I hope nobody has wasted his or her time to investigate.

Just as an explanation, no offence intended.

 

[puretime]

Just received it. Please ignore. Thank you for the amazing watch.

Glad to know. Let us know if you need more help

 

[avik_sen]

Nothing wrong with asking the TD questions in general, but every single message and question blocks their resources for everyone else. These are no worldwide operating enterprises with a customer support team of 100's of people. Sometimes it's a one man show that has to deal with 100's of messages of the "unnecessary" sort per day. Like yours where the watch arrived a couple of hours after your request to investigate. I hope nobody has wasted his or her time to investigate.

Just as an explanation, no offence intended.

None taken. Hence i immediately let them know.