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Problem with Hont order

jaceyboy

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22/3/13
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UK
I ordered a Rolex VSF Date Just for my wife through Hont, this will be around my 5th purchase from him, unfortunatley he has labelled the package incorrectly and the parcel is stuck in the Royal Mail system (UK) without moving since 6th August, I have told Hont and he asked me to contact them which I did but they cannot change label or address details and say it will be returned to sending, I have told Hont this and he is just ignoring me, do I have any come back with him? I paid via Wise as usual to him...
 

Jossé

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I ordered a Rolex VSF Date Just for my wife through Hont, this will be around my 5th purchase from him, unfortunatley he has labelled the package incorrectly and the parcel is stuck in the Royal Mail system (UK) without moving since 6th August, I have told Hont and he asked me to contact them which I did but they cannot change label or address details and say it will be returned to sending, I have told Hont this and he is just ignoring me, do I have any come back with him? I paid via Wise as usual to him...
Sorry to hear you’ve had bad luck. But if it’s sent back to him, won’t he just send it again with the correct label?
 

jaceyboy

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UK
Sorry to hear you’ve had bad luck. But if it’s sent back to him, won’t he just send it again with the correct label?
Well I am not sure, because he has a returns address on the parcel but its just a shipping company:unsure:
 

Jossé

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Well I am not sure, because he has a returns address on the parcel but its just a shipping company:unsure:
As I understand it, the TDs usually have a good relationship with the shipping companies they use, so I’m sure it’ll get sorted. But it’s probably going to take some time….

Fingers crossed that it all works out for you!
 
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jaceyboy

Known Member
22/3/13
175
12
18
UK
As I understand it, the TDs usually have a good relationship with the shipping companies they use, so I’m sure it’ll get sorted. But it’s probably going to take some time….

Fingers crossed that it all works out for you!
Thank you🙏
 
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