• Tired of adverts on RWI? - Subscribe by clicking HERE and PMing Trailboss for instructions and they will magically go away!

Parcel stuck at customs

R0L3X

Active Member
13/1/13
221
3
0
Hi,

My parcel got stuck at customs from Royal Mail UK to The Netherlands. For over a week, the status hasn’t changed:


This item is still being assessed by the destination customs authority. If any further information is required before release they will contact the recipient directly
There may be more information on our delivery partner's website.


what to do?
 

Davne25

Watchaddict
Supporter
Certified
23/3/17
397
131
43
Germany
Be patient and wait, nothing else to do yet :)


Gesendet von iPhone mit RWI
 

R0L3X

Active Member
13/1/13
221
3
0
But since 14/08??? Is this normal. It’s not been passed to PostNL because there are no records on their side.
 

derjenigewelcher

Watch enthusiast
Certified
22/11/20
9,790
13,333
113
Switzerland
But since 14/08??? Is this normal. It’s not been passed to PostNL because there are no records on their side.


You asked for help and got it. Accept them.
If mail comes from customs, lawyer, NSA, or from your grandmother (unless you like it very much) then save it and IGNORE - no reply.

Your neighbors must have played a trick on you and ordered something to your address.

Buddhist wisdom for absolute peace of mind:

"If you can't change a situation - then do: NOTHING"
 
  • Like
Reactions: DiggerOfWatches

Floris787

Getting To Know The Place
Supporter
Certified
19/1/20
96
31
18
The Netherlands
Hey man, you need to go to the PostNL app to give them some information. At least, that’s why i needed to do


Verzonden vanaf mijn iPhone met Tapatalk
 

Solution6

Watchmaker
Vendor (Watch Repair)
Patron
Certified
14/8/19
555
619
93
London, UK
Hi,

My parcel got stuck at customs from Royal Mail UK to The Netherlands. For over a week, the status hasn’t changed:


This item is still being assessed by the destination customs authority. If any further information is required before release they will contact the recipient directly
There may be more information on our delivery partner's website.


what to do?

Was this a TD or a M2M sale?

It really depends what value was declared as they might send you a letter to pay import taxes etc.