- 7/7/14
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Hello folks,
I have been a customer of TrustyTime for a long time and everything has always gone well with previous orders.
This time the story is a little more complex because of too many promises from Trusty and the problems with the raids.
On 05 August, 2021 I wrote to Andrew asking for availability of model XF 15202 and he confirmed that it was available. I placed the order.
After 8 days without QC (on August 12) I wrote to them for an update and discovered that XF is now closed. Ok that's normal for this hoppy so on his advice I decide to change the model to ZF 15202 which according to him was "AP0641 will be faster." and so I decide to go ahead with the change.
After almost 3 months of waiting and with emails to wait because the product is backlogged I decided to see if others who ordered it after me are in the same situation as me. Here in the review section and in other posts there are people who have ordered it after and received it already.
Now Trusty has not responded to my last email update. Sent on 10/25.
What should I do now?
I have been a customer of TrustyTime for a long time and everything has always gone well with previous orders.
This time the story is a little more complex because of too many promises from Trusty and the problems with the raids.
On 05 August, 2021 I wrote to Andrew asking for availability of model XF 15202 and he confirmed that it was available. I placed the order.
After 8 days without QC (on August 12) I wrote to them for an update and discovered that XF is now closed. Ok that's normal for this hoppy so on his advice I decide to change the model to ZF 15202 which according to him was "AP0641 will be faster." and so I decide to go ahead with the change.
After almost 3 months of waiting and with emails to wait because the product is backlogged I decided to see if others who ordered it after me are in the same situation as me. Here in the review section and in other posts there are people who have ordered it after and received it already.
Now Trusty has not responded to my last email update. Sent on 10/25.
What should I do now?
